Forward Deployed Engineer

The role

Raydar is recruiting for this role on behalf of our client. Act as the technical link between customers and a software platform, configuring the product for each client and turning what is learned into product direction. The role combines hands-on engineering with ongoing, close work alongside business leaders and operational teams.

What you'll do

• Lead end-to-end delivery of demanding customer projects, covering system design, rollout and ongoing tuning.
• Work closely with senior leaders and operational teams to understand their needs and translate them into technical plans.
• Learn the platform deeply, configure it for new use cases and build small tools that speed up customer workflows.
• Hold regular calls with end users and decision-makers to deepen adoption and open new use cases.
• Share patterns from customer work with product leadership to shape the roadmap.
• Provide hands-on support to keep the product reliable.

What we're looking for

• Engineering background that includes working directly with clients on their technical problems.
• Excellent communication and a record of building durable B2B relationships.
• Skill in discovery: asking the right questions, uncovering root problems and designing solutions that fit.
• Proficiency in Python and JavaScript, with a solid grasp of data-driven system design.
• Thrives when working through difficult technical challenges under shifting priorities.
• 2 to 6 years of relevant experience.
• A track record of strong achievement at a top-tier university or a fast-growing company, or steady growth into a senior role.
• Eagerness to learn the logistics industry.

Bonus points

• Track record bringing comparable software live for organisations with similar needs.

Compensation and benefits

• Base salary: USD 125,000 to 175,000
• Equity
• Health, vision and dental coverage

Location and work model

• San Francisco, California, United States
• On-site, in office
• Full-time