Forward Deployment Engineer

About the role

Etched, Inc. seeks a Forward Deployment Engineer in San Jose, CA. Job

Duties

Lead end-to-end deployment of accelerator-based systems in large-scale datacenter environments, including installation, bring-up, validation, and customer acceptance; Diagnose and resolve complex system-level issues across hardware, firmware, Linux OS, drivers, and high-speed networking stacks, including TCP/IP, RDMA, and 100GbE/400GbE infrastructure; Perform root-cause analysis of field failures, reproduce issues in partnership with internal engineering teams, and drive corrective actions, patches, or design improvements; Develop and maintain deployment tooling, diagnostics, telemetry, dashboards, and structured runbooks to improve system reliability, observability, and repeatability at scale; and Coordinate firmware updates, configuration changes, and hotfix rollouts with minimal downtime, while collaborating cross-functionally with hardware, software, deployment, RMA, and sustaining engineering teams.

Position requires up to 30% domestic and international travel.

Position requires a Bachelor's degree or foreign equivalent in Computer Science, Electrical Engineering, Computer Engineering, Systems Engineering, Information Technology, Network Engineering, and other closely related degrees, and 3 years of experience in the job offered or related occupations.

Must have 3 years of experience in the following skills: Proficiency in schematic review, PCB layout validation, and debugging of high-speed digital interfaces, including PCIe, SerDes, and memory subsystems; Working with Linux-based systems for bring-up, validation, and debugging, and documenting findings through validation reports and technical documentation; Programming experience in C/C++ and Python for hardware validation, and debugging workflows; and Strong knowledge of power architecture design and troubleshooting, and power distribution networks.

Must have 1.25 years of experience with system bring-up, validation, and debug of datacenter-class and HPC server platforms (e.g, NVIDIA HGX / GB systems).

Salary Range

$208,437.00 - $300,000.00 / year.