Foundation Room Bartender House of Blues New Orleans

The Role

Serve alcoholic and non-alcoholic beverages and food to guests in a restaurant and music hall atmosphere with a cheerful attitude and in an efficient, professional manner.

Responsibilities

• Welcome and acknowledge Foundation Room members, Live Nation Executives and VIP's to instill appreciation for their membership and patronage
• Impeccable knowledge in the steps of delivering service for up-scale dining
• Stays current and is knowledgeable on the latest drink trends
• Understands the fundamentals of Mixology and ability to uphold our Beverage Culture
• Deep knowledge of how food, wine, beer, spirits and other beverage work in harmony with food selection
• the ability to suggest wines that will best complement particular foods off the food menu
• Ensure responsible alcohol service per local ordinance alcohol awareness training and House of Blues alcohol policies
• Request proper identification for anyone appearing under 30 years of age
• Interact with guests in a natural, friendly demeanor
• Cultivate regular guests and repeat business
• Successfully complete a pour test prior to every shift, where applicable
• Suggestively sell both beverages and menu items to guests at the bar
• Deliver food items and beverage orders promptly
• Prioritize and organize drink orders
• Consistently prepare beverages according to standard recipes and venue specifications, abide by all control systems
• Record any equipment failure and/or safety hazards in bar log
• Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of a manager
• Ensure responsible alcohol service per local ordinance alcohol awareness training and HOB policies
• Maintain HOB safety and sanitation standards
• Perform Opening/Running/ Closing duties according to HOB policy
• Prepare guest checks (on point of sales terminal) and process payment according to HOB policy
• Maintain bartender bank
• Perform cash pull/check out procedures
• Maintain appropriate Comp and Spill checks
• Attend pre-shift meeting conducted by Manager on Duty prior to start of each shift

Qualifications

Required

• Louisiana Responsible Awareness Training Certification or Equivalent
• Minimum of 3 years experience bartending in a up-scale dining and night life establishment
• The ability to up sell and offer food and drink suggestions to guests
• Articulate vocabulary with the ability to adapt and socialize with current audience
• Exemplary and professional grooming standards
• Flexible schedule and ability to work late hours and at nights
• Cash handling experience
• Strong working knowledge of all beverages
• Physically able to pass a pour test and a Mixology drill (timed)
• Ability to deal with intoxicated guests in a positive and safety minded manner
• Skill in interpersonal communication and teamwork
• Tolerance of all cultures, music and art forms

Preferred

• 3 years work experience in high volume environment
• Experience recognizing valid ID's
• Experience in a live music environment

Physical Demands/Working Environment

• Working environment is fast-paced, often loud and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 25 lbs using proper lifting techniques

Additional information

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.