Founding Deployment Strategist

About the role

Bay Area * In person 3 days a week * Reports to the CEO * Starting September 1

AI has reached software. It has not reached the physical economy. Home services is where that changes.

Private equity is rolling up HVAC, plumbing, and electrical faster than almost any industry in America. Serious capital, serious operators, and almost no idea how to grow the customers they already have. It may be the largest untouched operating lever in the economy.

Arch is built to pull it. We read the operator's data, decide the move, and then run it ourselves across email, SMS, OTT, and direct mail. Not a dashboard that tells someone what to do. The thing that does it. Until recently that was not possible.

What software cannot do is walk into a nine-brand rollup, work out who actually decides, find the general manager who has been quietly right for two years, and turn that into something a CMO will act on.

That takes a person. We do not have one yet.

If you have spent three years diagnosing problems that other people were supposed to fix, this is the same job with the execution attached.

The Job

Deployment Strategist in the Palantir sense. The strategist, not the engineer.

You are the first hire whose work begins the day the contract is signed. No customer success team. No playbook. You work directly with the CEO.

Week one on an account, you are not onboarding. You are mapping. Who decides, who blocks, who has been waiting for someone to ask. You bring them benchmarks almost nobody in this industry has. You pull the data and find the thing nobody named. You launch. Six weeks later you show the CMO a holdout test that proves what Arch added.

By the time the conversation reaches the other eight brands, it is not a pitch.

What You Will Own

• The map. Who decides, who influences, who blocks. Rollups are political. That is the terrain, not a nuisance.
• The diagnosis. The stated problem is rarely the real one. Pull the thread until something surprises them.
• The proof. Holdouts, incrementality, ROI. You build the model and you present it yourself.
• The growth. You carry a retention and expansion number. Do the first three well and this mostly takes care of itself.
• The playbook. Write it down, so the next fifty accounts do not need you in the room.

YOU

• 2 to 4 years at MBB or in PE value creation, promoted at least once
• You have been on the hook when a number had to move, not just recommended that it should
• You can walk into a business you have never seen and know within two weeks who really runs it
• You ask the question everyone else was too polite to ask
• You would rather own one hard outcome than advise on ten
• Bonus: home services, field services, or anywhere a sponsor watches the EBITDA line

The Details

Interviews start in August

Competitive cash and equity comp. Platinum health benefits.

Home services is where we start. The person who works out how to create value here is the obvious person to go run the next vertical.

You are the first. What you build becomes the playbook for everyone who follows.