Founding Product Designer

Role

As our Founding Product Designer, you’ll take full ownership of the 0>1 build of our parent-facing experience - turning a fragmented, complex journey into something simple, clear, and trustworthy for families.

At the same time, you’ll lead a design overhaul of our provider-facing product, transforming a feature-rich but traditional EHR into a fast, intuitive, consumer-grade experience clinicians actually enjoy using.

You’ll work across both surfaces to create a cohesive system that balances clinical depth with usability, setting the design foundation for how care is delivered at scale.

What You’ll Do

• Own the 0>1 build of our parent-facing portal - from concept to live product
• Design a seamless, consumer-grade experience for families navigating care (intake, scheduling, communication, payments)
• Elevate our provider-facing EHR to feel intuitive, fast, and delightful - not clunky healthcare software
• Conduct user interviews with parents, BCBAs, and staff to deeply understand workflows, pain points, and unmet needs
• Rapidly prototype and test user flows; iterate based on real usage and feedback
• Define product requirements, prioritize ruthlessly, and ship quickly alongside engineering
• Use AI tools (e.g., prototyping, workflow automation, copilots) to accelerate development and unlock new product capabilities
• Build systems that scale - not just features - including onboarding flows, engagement loops, and operational tooling
• Partner cross-functionally with ops, clinical, and growth teams to ensure product drives real outcomes (faster start of care, better retention, higher utilization)

Who You Are

• You are extremely product-minded and execution-driven - you don’t just define features, you build and ship
• You have a strong intuition for consumer products and can bring that bar into healthcare
• You’re comfortable in ambiguity and energized by 0>1 environments
• You talk to users constantly and turn insights into product decisions
• You have a bias for action and move fast without sacrificing quality
• You are fluent with modern AI tools and use them as a force multiplier in your workflow
• You care deeply about building products that actually improve people’s lives, not just internal tools
• You operate like an owner and hold a high bar for both yourself and the team

Health benefits

• Flexible PTO
• Dinner when working late