Founding Product Designer

What You’ll Do

You will work closely with engineers, product, and operators to support legal operators and attorney partners in high-stakes, time-sensitive casework.

• Own product design end-to-end for our external-facing case management product, from discovery through implementation.
• Sit with attorneys and paralegals, watch how they work in Finch’s tools and systems such as Filevine, and identify friction before proposing a solution.
• Turn individual stakeholder requests into solutions that work across the product, rather than one-off fixes that create clutter elsewhere.
• Work closely with engineering and the codebase, shipping simple copy, layout, or styling changes yourself where it makes sense.
• Help extend the external product experience into our internal paralegal tools as the two converge.
• Bring a clear point of view to design reviews, explain your reasoning, and push back constructively while remaining open to new evidence.

You’ll Likely Thrive If You Have

• 4-10+ years of product design experience, with direct ownership of complex workflows.
• A demonstrated habit of doing discovery before designing: spending time with the people doing the work, rather than relying only on a brief.
• Experience designing operationally intensive software, such as B2B or other workflow-heavy products.
• Comfort thinking in code and working closely with engineers, carrying decisions through implementation rather than stopping at a Figma handoff.
• A track record of forming and defending design decisions with clear reasoning while staying collaborative and receptive to feedback.

It’s a Plus If You Have

• Experience across both consumer products and B2B or operational software, bringing a high bar for craft to complex workflows.
• Comfort using AI-native design tools to ship simple changes independently.
• Experience supporting brand or marketing work alongside product design.
• Genuine curiosity about personal injury or legal work, or a track record of learning unfamiliar, operationally complex industries quickly.

This Role May Not Be for You If

• You do your best work when the roadmap, problems, and success metrics are already defined for you.
• You prefer to stay in Figma and hand off designs rather than work with real users and bridge into code.
• You’re most excited by polished consumer interfaces and have little interest in the operational details behind them.

We run a human, efficient process. That generally includes

• Intro: An initial conversation about your background, motivation, and the role.
• Interview: A deeper dive with a leader on the team.
• Case Assignment: A practical assignment that gives you insight into work we do and helps us learn about your approach.
• Onsite: A visit to our NYC office to meet the team, explore the work together, and have lunch.