Founding Product Operations Manager
- Location
- New York City, NY · On-site
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 1+ year
- Listed
- 30 days ago
Skills & highlights for this role
- product analytics
- metrics and dashboard design
- customer feedback synthesis
- product roadmap documentation
- data analysis
Also useful
- enterprise software experience
- SQL
The Opportunity
As a Product Operations Manager, you'll work alongside our founding team of engineers and product leaders to build the infrastructure that turns raw customer signal into sharp product decisions. Your mission is to give a fast, opinionated team the data, structure, and shared context it needs to know what to build, why it matters, and whether it's working.
You'll own the systems that connect our customers, engineering, deployment, and go-to-market-synthesizing feedback into clear themes, defining the metrics that tell us whether the product is landing, and keeping the whole company oriented around the same priorities. This role requires a structured and analytical mindset, sharp product intuition, and a bias for building process that creates clarity instead of overhead.
What You'll Build
- Own how customer feedback gets captured-synthesizing requests and sentiment from deployment, sales, and Slack into a structured view of demand by account and theme
- Define and instrument the metrics that show whether the product is working, from usage and adoption to pilot-to-annual conversion
- Build the dashboards and reporting that give the team a clear, real-time read on product health
- Run the recurring product sync and other rituals so they drive real product decisions, not status updates
- Document the vision, the roadmap, and the why behind each initiative so the full team stays aligned
- Partner with go-to-market on positioning, product assets, demos, and launch readiness
- Work directly with deployment strategists to turn field insight into roadmap input
- Own and rationalize the product tech stack-the tools the team relies on for feedback, analytics, and documentation
- Establish the frame for prioritization so requests are weighed against the vision and customer impact, not who asks loudest
What You Bring
- 1-5+ years of experience in product operations, product management, strategy & ops, business operations, or consulting-ideally in enterprise software
- Strong written and verbal communication skills
- Strong experience with data and metrics; comfort with technical concepts and product tooling (coding not required but a plus)
Why Auctor
Auctor is building the AI layer for professional services and software implementation. Think of us as the brain behind the best solution engineers, forward-deployed engineers, and onboarding teams-automating the documentation, the discovery, and the decision-making that powers $400B+ in services work. We're going after one of the biggest software categories of the decade.
From Auctor's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Founding Product Operations Manager job at Auctor located?
This Founding Product Operations Manager position at Auctor is located in New York City, NY (On-site). Always check Auctor's application page for specific state eligibility or relocation policies.
What qualifications are required for Founding Product Operations Manager at Auctor?
For the Founding Product Operations Manager role, Auctor highlights 1+ year of relevant experience; experience with product analytics, metrics and dashboard design, customer feedback synthesis, product roadmap documentation, data analysis. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Founding Product Operations Manager position at Auctor?
This listing links directly to Auctor's Ashby application page. You can apply directly on Auctor's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Ashby application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.