U.S. Bank
Direct Workday career site

Freight Business Analyst

Location
Naperville, IL
Listed
3 days ago

About the role

The Freight Operations Business Analyst is a technical resource supporting several of our Large Market Accounts. As a member of the dynamic Business Analyst Team, the Business Analyst is a subject matter expert in Analytics and Reporting (BI), Report Training, Database Management, KPI/Metrics, Root Cause Analysis, EDI/File Management, Chart of Accounts/GL Coding, and advanced Business Rules.

The Business Analyst will be required to master our freight payment software application and reporting tool (Cognos). This position will interface with internal support groups including Production, Data Exchange and Product Development to manage software application issues, service requests, troubleshooting, product enhancements and testing. Additionally, this position will evaluate processes/procedures and manage process improvement initiatives.

The Business Analyst will play a vital role in providing world-class service and support for our Freight Payment Customers.Responsible for defining and performing systems analysis and development tasks to improve workflow and operating efficiency. Formulates proposals for new systems and information needs by analyzing existing systems and procedures and defining recommended technical and procedural improvements.

Analyzes costs of existing operations and estimates cost savings to be achieved by implementing proposed changes; makes recommendations based on analysis. Participates in the modification of existing applications or development of new applications.

Acts as a liaison and technical resource between management, staff and information systems to define and communicate standards of operational policy, plans, customer service or financial/performance reporting. Ensures all documentation and requests comply with established policies and procedures. Maintains applicable systems to monitor and track projects, plans and/or data; provides reports to management as needed.

Writes test plans and performs tests of new systems and modifications to existing systems. Develops communication tools to ensure a high level of awareness of policies, plans, procedures or study/project results.

Basic Qualifications

  • Bachelor's degree, or equivalent work experience
  • Typically four or more years of related experience

Preferred Skills/Experience

  • Thorough knowledge of policies, plans, procedures, products and regulatory requirements for assigned business unit
  • Ability to conduct an analysis of a business need, including scheduling meetings, planning agendas and conferring with business line leaders
  • Good understanding of project management and testing methodology and procedures
  • Ability to develop test schedules, review testing plans, track test issues and report on test results
  • Strong analytical and forecasting skills
  • Ability to manage multiple tasks/projects and deadlines simultaneously
  • Ability to work as part of a project team
  • Effective verbal and written presentation and communication skills
  • Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
  • This is a hybrid position must be in the office 3 or more days onsite at: 1000 E Warrenville Rd, Naperville, IL 60563
  • If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits

  • Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work.
  • That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind.
  • Our benefits include the following:
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • Short-term and long-term disability
  • Pregnancy disability and parental leave
  • 401(k) and employer-funded retirement plan
  • Paid vacation (from two to five weeks depending on salary grade and tenure)
  • Up to 11 paid holiday opportunities
  • Adoption assistance
  • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

About U.S. Bank

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Read the original posting

From U.S. Bank's careers page, first listed on Rolev.ai on November 7, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

Where is the Freight Business Analyst job at U.S. Bank located?

This Freight Business Analyst position at U.S. Bank is located in Naperville, IL. Always check U.S. Bank's application page for specific state eligibility or relocation policies.

How do I apply for the Freight Business Analyst position at U.S. Bank?

This listing links directly to U.S. Bank's Workday application page. You can apply directly on U.S. Bank's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.