Front Desk Agent

About the role

Brixton Corp is seeking a personable, organized, and detail-oriented Front Desk Agent to join our team in Boston, MA.

As the first point of contact for visitors, clients, and team members, you will play an essential role in creating a positive first impression and ensuring smooth daily office operations.

This position is ideal for someone who enjoys working with people, thrives in a professional environment, and takes pride in providing exceptional customer service.

Key Responsibilities

• Welcome and assist visitors, clients, and guests with professionalism and courtesy.
• Manage incoming calls, emails, and general inquiries efficiently.
• Coordinate appointments, schedules, and meeting room arrangements.
• Maintain an organized, welcoming, and professional reception area.
• Support daily administrative tasks, including data entry, filing, and document management.
• Direct inquiries to the appropriate departments and team members.
• Assist with office communications and general operational coordination.
• Handle confidential information with discretion and professionalism.

Qualifications & Requirements

• Strong verbal and written communication skills.
• Excellent organizational abilities and attention to detail.
• Friendly, approachable, and professional demeanor.
• Ability to multitask and prioritize responsibilities effectively.
• Familiarity with Microsoft Office and standard office software.
• Strong problem-solving abilities and a proactive mindset.
• Ability to work independently while contributing to a collaborative team environment.
• Commitment to delivering high-quality customer service.

Additional Information

At Brixton Corp, we recognize the value of investing in our people. We offer:

• Competitive Salary: $38,000 - $42,000 annually.
• Career Growth Opportunities: Opportunities to develop professionally and advance within the organization.
• Professional Development: Build valuable administrative, communication, and customer service skills.
• Supportive Team Environment: Work alongside collaborative and dedicated professionals.
• Skill Enhancement: Gain practical knowledge in office management, client relations, and business operations.
• Meaningful Contributions: Play an important role in creating positive experiences and supporting organizational success.