Front Desk Agent -Drift Santa Barbara
- Location
- Santa Barbara, CA
- Listed
- Today
What You'll Do
- Welcome guests and create a memorable check-in and check-out experience
- Anticipate guest needs, answer questions, and help guests navigate local dining and activities
- Support hotel operations by coordinating with housekeeping, maintenance, F&B, and leadership
- Handle reservations, guest communication, and folio accuracy with care
- Manage guest requests and follow through to ensure resolution
- Maintain common-area readiness, cleanliness, and vibe
- Assist with on-property retail, amenities, and delivery of guest items
- Support concierge-style needs including recommendations and trip planning
- Uphold Drift brand standards and contribute to a smooth, seamless guest journey
What We're Looking For
- Previous hospitality or customer service experience preferred
- Strong communication and guest-relations skills
- Comfortable using technology and learning new systems
- Ability to multitask in a fast-paced, guest-facing environment
- Reliable, organized, and calm under pressure
- A genuine passion for creating great guest experiences
- Team-player energy with the ability to collaborate across departments
Why You'll Love Working at Drift
- A supportive, collaborative team culture
- Opportunities for growth across hotel operations
- Beautiful, design-forward work environment in the heart of Santa Barbara
- A company that values people, creativity, and a modern approach to hospitality
About the company
Drift Santa Barbara Front Desk Agent
If you love people, love the details, and want to be part of a team that genuinely enjoys showing up each day, you'll fit right in at Drift Santa Barbara. We're looking for Front Desk Agents who bring warmth, curiosity, and a guest-first mindset to every interaction. With excellent benefits, a supportive team, and a work environment built around trust and collaboration, Drift is a place where you can grow your hospitality career and have fun doing it.
From TMC Group LLC's careers page, first listed on Rolev.ai on November 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Front Desk Agent -Drift Santa Barbara job at TMC Group LLC located?
This Front Desk Agent -Drift Santa Barbara position at TMC Group LLC is located in Santa Barbara, CA. Always check TMC Group LLC's application page for specific state eligibility or relocation policies.
How do I apply for the Front Desk Agent -Drift Santa Barbara position at TMC Group LLC?
This listing links directly to TMC Group LLC's Rippling application page. You can apply directly on TMC Group LLC's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Rippling application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.