Front Desk Agent (Winter)
- Location
- Solitude, UT
- Listed
- Today
About the role
- Seasonal
- JOB TITLE: Lodging Front of House Agent
- REPORTS TO: Lodging Front of House Supervisor
- LOCATION: Solitude Mountain Resort
- CLASSIFICATION: Seasonal/ Full-Time / Hourly
Pay Rate
Starting at $18.65/Hr
Solitude Mountain Resort Overview
Solitude Mountain Resort provides a positive work experience in a setting that fosters friendship and passion. We provide world-class guest service and exciting experiences for our guests and each other. We want our employees to enjoy what they do and take time to enjoy the great activities available in our breathtaking environment.
Perks of Working Here
- Free Solitude season pass for you and eligible dependents
- Discounted Solitude lift passes for friends and family
- Discounts on bike lessons, rentals, retail, spa, and lodging
- 401k benefit and match for ALL staff members over 18 years old
- Pro deals with outdoor brands
Position Summary
Solitude Mountain Resort is seeking a friendly and professional Front Desk Agent to manage all receptionist and clerical tasks at our lodging building. As the first point of contact for our guests, you will play a crucial role in creating a positive first impression. Our Front Desk Agents deliver outstanding guest service, ensuring all needs and expectations are met and exceeded. We are thrilled to expand our team and offer our employees the unique perks and benefits that come with working at Solitude Mountain Resort.
Job Duties & Responsibilities
- Deliver exceptional guest service
- Handle arrivals and departures, assisting with guest accounting
- Answer inbound and in-house phone calls, book reservations, and assist with interdepartmental inquiries
- Respond promptly to guest requests
- Address lodging, guest folio, and general inquiries via email
- Log maintenance requests and follow up on their completion, assisting when necessary
- Prepare daily reports, including occupancy, arrival, and departure reports
- Maintain lobby coffee service
- Assist in mailroom operations
- Perform light housekeeping to keep the lobby and back areas clean
- Provide bell service and valet assistance to guests as needed
Job Requirements
- Previous guest service experience preferred
- Commitment to providing the highest level of guest service
- Excellent verbal and written communication skills, along with strong problem-solving abilities
- Keen attention to detail
- Basic accounting skills
- Flexibility to work various schedules, including holidays and weekends
- Ability to stand for extended periods
- Ability to lift and carry up to 50 lbs
- Capability to work independently without supervision
- Strong multitasking skills, with the ability to prioritize and address issues effectively
- Intermediate computer skills, including proficiency with office suites and the ability to learn new software
- Must be 21 years old with a clean driving record
Perks of Working Here
Work & Play in the Mountains
- Embrace the stunning Wasatch Mountains.
- Connect with fellow mountain enthusiasts.
Benefits
- Access to select Alterra Mountain Company Destinations.
- Discounts on solitude lift tickets for friends and family.
- Discounts on food, rentals, retail, and lessons.
Other Perks
- Comprehensive medical, dental, vision, and life insurance for eligible employees
- Pro deals with outdoor brands.
- Generous 401(k) plan with company match.
- Free counseling service through Employee Assistance Program.
Equal opportunity and legal notices
Solitude Mountain Resort is an equal opportunity employer.
It is the policy of the Company to recruit, hire, train, assign, promote, and transfer the best qualified individual for each job opening and provide such employment opportunities without regard to sex, race, religious creed, color, gender, gender identity, gender expression, national origin, ancestry, citizenship, nationality, age, physical disability, mental disability, medical condition, marital status, pregnancy, sexual preference, sexual orientation, genetic information, veteran status, or any other characteristic protected by applicable state or federal law.
The Company makes all employment decisions, including selection, training, job assignment, compensation, promotion, transfer, discipline, termination, and access to benefits without regard to these protected statuses. Solitude Mountain Resort also provides reasonable accommodations to applicants and employees with disabilities. If you require an accommodation during the selection process, please contact Human Resources at.
From Solitude Mountain Resort's careers page, first listed on Rolev.ai on November 15, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Front Desk Agent (Winter) job at Solitude Mountain Resort located?
This Front Desk Agent (Winter) position at Solitude Mountain Resort is located in Solitude, UT. Always check Solitude Mountain Resort's application page for specific state eligibility or relocation policies.
How do I apply for the Front Desk Agent (Winter) position at Solitude Mountain Resort?
This listing links directly to Solitude Mountain Resort's Workday application page. You can apply directly on Solitude Mountain Resort's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.