Front Desk Associate (Full Time)- Perla on Broadway
- Pay
- $20 – $22 per hour
- Location
- Los Angeles, CA
- Listed
- 5 days ago
About the role
Are you an enthusiastic and personable individual with a knack for creating exceptional first impressions? Action is seeking a dedicated Full-time Front Desk Associate to join our team and help foster a warm, inviting atmosphere for our homeowners, guests, vendors, and even their furry friends. Perla on Broadway, our luxury homeowner’s association, is located in Downtown Los Angeles
Compensation: $20.00 -$22.00
Schedule: Thursday - Monday 2:30 pm - 11:00 pm
Comprehensive Health Benefits Plan
- Our comprehensive benefits package includes medical, dental, vision, 401(k) with company match, and life and disability support for qualifying team members.
- Pet Insurance: Care for your furry friends with our pet insurance options.
- Year-End Bonus: Celebrate your contributions with an annual bonus.
- Employee Discounts: Enjoy discounts on retail, travel, and entertainment through LifeMart.
What You’ll Do (Job Duties)
- Welcome Guests: Greet homeowners, guests, and vendors with a genuine smile and friendly demeanor, ensuring everyone feels valued and at ease upon arrival.
- Customer Service Excellence: Represent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfaction.
- Policy Enforcement: Uphold and enforce community policies with respect and fairness, contributing to a well-organized and harmonious environment.
- Package Handling: Efficiently handle and process packages, ensuring accurate and timely distribution to homeowners.
- Resident Communication: Keep residents informed about upcoming community events, changes, and updates, enhancing their engagement and enjoyment via email.
- Inquiry Management: Address homeowner inquiries and concerns promptly and professionally, providing exceptional service and support.
- Area Maintenance: Maintain the appearance of the front desk area, lobby, and main elevators. Monitor lobby activity and maintain access control.
Who You Are (Skills/Experience)
- At least 1 year of customer service experience, showcasing your ability to provide exceptional support
- Excellent telephone etiquette, ensuring clear and professional communication
- Administrative/clerical experience. Familiar with Microsoft, Type 30 WPM.
- Experience in hospitality, luxury retail, or fine dining is a plus, highlighting your background in delivering top-notch service
- A polished and professional appearance and demeanor that reflects our commitment to excellence
- An upbeat and positive team player attitude that contributes to a collaborative work environment
- Strong judgment and a solutions-oriented mindset, driving effective problem-solving
- A proactive customer service approach that anticipates and meets the needs of our residents and guests
Must be over 18 years of age and successfully pass a pre-employment background check and drug screening.
Why You’ll Love Working at Action
Birthday Holiday: Enjoy a special day off to celebrate your birthday.
One-on-One Mentoring: Receive personalized guidance and support for your professional growth.
10 Days’ Vacation: Take time to relax and recharge with generous vacation days.
Team Member Incentive Program: Earn rewards for your hard work and dedication.
Who We Are
With a legacy spanning four decades, Action Property Management has become the premier choice for homeowner’s association management. Founded in 1984, Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism, coupled with our core values of excellence, innovation, and care for people, continues to define us.
Today, as the largest privately owned HOA management company in the West, we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Join us in our mission to redefine the HOA industry and ensure residents LOVE where they live.
#LI-DA1
Equal opportunity and legal notices
Action Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco and Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
From Action Property Management's careers page, first listed on Rolev.ai on November 4, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Front Desk Associate (Full Time)- Perla on Broadway role at Action Property Management?
The Front Desk Associate (Full Time)- Perla on Broadway posting at Action Property Management states compensation of $20 – $22 per hour. Final pay may depend on location, experience, and interview evaluation on Action Property Management's official career site.
Where is the Front Desk Associate (Full Time)- Perla on Broadway job at Action Property Management located?
This Front Desk Associate (Full Time)- Perla on Broadway position at Action Property Management is located in Los Angeles, CA. Always check Action Property Management's application page for specific state eligibility or relocation policies.
How do I apply for the Front Desk Associate (Full Time)- Perla on Broadway position at Action Property Management?
This listing links directly to Action Property Management's Lever application page. You can apply directly on Action Property Management's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Lever application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.