Front Desk Associates, Brookfield Place
- Pay
- $17 per hour
- Location
- New York, NY · On-site
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 1+ year
- Education
- High school diploma or equivalent
- Listed
- 17 days ago
Skills & highlights for this role
- Customer service
- Verbal and written communication
- Computer literacy
- Phone etiquette
- Problem solving for member concerns and discrepancies
Also useful
- Interest in health, fitness, and/or sports
About the role
We are looking for energetic, creative, and enthusiastic Front Desk Associates to join the Equinox team. This is a great position for candidates looking to make a significant impact in a growing and dynamic organization
- Professionally greet members and guests
- Scan membership ID's upon members entrance
- Answer phones professionally
- Respond to member questions, concerns and discrepancies
- Update members' accounts if needed
- Maintain an orderly and clean work area
- Ability to work opening/closing/mid-day shifts
- Ability to tour members
- Provide the highest level of customer service to members, prospective members, and guests
- Aid other departments with other related tasks
Qualifications & Requirements
- Minimum of 1 year in customer service or related experience
- High school diploma/GED required or equivalent work experience
- Reliable, professional, computer literate, energetic, and friendly
- Preferably interested in health, fitness, and/or sports
- Must be friendly, vibrant, and outgoing
- Must be able to effectively communicate in person, via email, and via phone
Essential Physical Requirements
- Must be able to perform all essential physical aspects of the position which may include standing for long periods of time, sitting, constantly walking, squatting, stooping, reaching, and bending above and below shoulder height
- Must be able to perform pushing, pulling and lifting up to 50lbs at a time
Pay Transparency: $17.00 per hour
What We Do
We create premium, immersive experiences where performance, hospitality, design, and human connection converge-and every detail matters. This is not a traditional fitness environment. It is a place where high standards, accountability, and pride in craft define the work.
Fueled by an entrepreneurial mindset, we trust our people with real responsibility and real impact. Growth is earned through action, learning is hands-on, and careers are built by those who want to operate at the highest level. At Equinox, we don't just offer opportunities-we offer long-term pathways for people who want to do meaningful work in an environment that expects more and delivers more.
As a Member of the Equinox Team You Will Receive
- We offer competitive salary, benefits, and industry leading commission opportunities for club employees
- Complimentary Club membership
- Perks and incentives with our products and services including Personal Training, Pilates, Spa and Shop
This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department.
Equinox is an equal opportunity employer.
All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.
Who We Are
Equinox is a category of one, setting the global standard for luxury health, wellness, and hospitality. Our spaces are intentionally elevated, our standards uncompromising, and our expectations high. We attract people who take pride in excellence, care deeply about quality, and want to be part of something that feels different the moment you walk through the door.
We are builders, operators, and innovators who believe great environments and meaningful human connection change lives. Diversity, belonging, and ownership aren't slogans here, they're how we work. At Equinox, colleagues don't just support the business; they shape the future of wellness. Because for us, it's not fitness. It's life.
From Equinox's careers page, first listed on Rolev.ai on October 23, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Front Desk Associates, Brookfield Place role at Equinox, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
What is the salary for the Front Desk Associates, Brookfield Place role at Equinox?
The Front Desk Associates, Brookfield Place posting at Equinox states compensation of $17 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Equinox's official career site.
Where is the Front Desk Associates, Brookfield Place job at Equinox located?
This Front Desk Associates, Brookfield Place position at Equinox is located in New York, NY (On-site). Always check Equinox's application page for specific state eligibility or relocation policies.
What qualifications are required for Front Desk Associates, Brookfield Place at Equinox?
For the Front Desk Associates, Brookfield Place role, Equinox highlights 1+ year of relevant experience; a high school diploma or equivalent; experience with Customer service, Verbal and written communication, Computer literacy, Phone etiquette, Problem solving for member concerns and discrepancies. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Front Desk Associates, Brookfield Place position at Equinox?
This listing links directly to Equinox's SmartRecruiters application page. You can apply directly on Equinox's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.