Front Desk Representative

About the role

As a Front Desk Representative at IGL4US, you will be one of the first points of contact for visitors, clients, and team members. You will help create a welcoming and professional environment while supporting daily front desk and administrative operations.

The ideal candidate is personable, organized, attentive to detail, and comfortable managing multiple priorities while maintaining a professional demeanor.

Responsibilities

• Welcome and assist visitors, clients, and guests in a professional and courteous manner.
• Answer, screen, and direct incoming phone calls.
• Respond to general inquiries and provide accurate information when appropriate.
• Manage visitor check-ins and help maintain an organized reception area.
• Coordinate appointments, meetings, and basic scheduling needs.
• Receive and distribute mail, packages, and internal correspondence.
• Perform general administrative and clerical duties.
• Maintain accurate records and update information as needed.
• Communicate effectively with different departments and team members.
• Support daily office operations and assist with additional administrative tasks when required.
• Help ensure the front desk remains professional, organized, and welcoming throughout the day.

Qualifications & Requirements

• Strong verbal and written communication skills.
• Professional and approachable demeanor.
• Excellent organizational and time-management skills.
• Ability to multitask and prioritize responsibilities effectively.
• Strong attention to detail.
• Comfortable working with computers, email, calendars, and common office software.
• Ability to handle information with professionalism and discretion.
• Dependable, punctual, and capable of working both independently and as part of a team.
• Strong customer service and interpersonal skills.
• Willingness to learn and develop new administrative and professional skills.

Additional Information

• Competitive annual salary of $40,000-$45,000.
• Full-time employment opportunity.
• Professional and supportive work environment.
• Opportunities for career growth and advancement.
• Opportunities to strengthen administrative, communication, organization, and customer service skills.
• Hands-on exposure to day-to-day business operations.
• Collaborative team environment.
• Opportunity to build valuable professional skills and take on additional responsibilities as you grow within the company.