Front Desk Representative
- Location
- IL Chicago Lincoln Park
- Listed
- Yesterday
About the role
Salary: $18.37 to 19.88
Salary is commensurate with a candidate's experience, qualifications, skills, and geographic location.
Vitalant is seeking a Front Desk/Donor Relations Specialist dedicated to making a positive difference. If you are customer-focused and impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, an organization created to care, and a team committed to lead - together.
Your impact as a Front Desk/Donor Relations Specialist is vital. You will support Vitalant's life-saving mission by greeting donors at local donations centers, providing education on various blood and blood product donation procedures. You will assist with ensuring donor comfort, addressing pre-donation questions, and scheduling their next blood donations.
- What to Expect
- Schedule
- Sunday: 6:30 am to 4:00pm
- Monday: 11:30am to 7:30pm
- Tuesday: 11:30am to 7:30pm
- Wednesday: OFF
- Thursday: OFF
- Friday: 6:30am to 2:00pm
- Saturday: 6:30am to 2:00pm
Our comprehensive total rewards support you, your family, and your future with
- Medical, dental, and vision insurance
- 401K + 5% company match
- Tuition assistance up to $5k per year
- Free basic life and AD&D insurance
- Free short-and-long-term disability insurance
- Paid time off
- Employee Resource Groups
- Recognition and perks
As a Front Desk/ Donor Relations Specialist, you'll get to
- Assist donor services staff by addressing donor questions and monitoring donor wait times.
- Retain current donors by scheduling their next donation appointment.
- Educate donors on additional collection techniques to optimize donation opportunities.
- Administer customer service and marketing survey to donors.
- Review and enhance frequent donor programs and collection technologies, such as automated, to optimize the donation opportunities.
Requirements
- High School Diploma or GED required
- One year of customer service experience required
- #CSRAD
- Location: 1757 W Fullerton Avenue Chicago, IL 60614
- Job Category: Sales / Community Outreach
Additional information
If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.
About Vitalant
At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.
Work Shift (if applicable): Shift 1 (United States of America)
From Vitalant's careers page, first listed on Rolev.ai on November 8, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Front Desk Representative job at Vitalant located?
This Front Desk Representative position at Vitalant is located in IL Chicago Lincoln Park. Always check Vitalant's application page for specific state eligibility or relocation policies.
How do I apply for the Front Desk Representative position at Vitalant?
This listing links directly to Vitalant's Workday application page. You can apply directly on Vitalant's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.