Front Office Administrator
- Pay
- $20 per hour
- Location
- Westchester, IL
- Listed
- 3 days ago
What will you do?
- Oversee the open/close procedures for the clinic
- Lead efforts to organize and maintain the premises as needed
- Sort incoming mail, voicemails and faxes immediately and forward the right information to the correct department
- Upload documents and maintain accuracy in EMR with physical records
- Supervise patient check-in/check-out procedures to ensure clients have an outstanding experience
- Complete forms for patients and email patient appointment follow-up (supplement lists, nutrition guides, information links, etc.) as required
- Process payments, reconcile appropriate receipts with Finance, assist with collections, support accounts receivable, and field patient questions regarding outstanding balances
- Prepare, process, and manage patient documentation in Cortica systems as required.
- Oversee and perform a variety of clerical procedures that require independent judgment, ingenuity, and initiative
- Work closely with the Operations Manager, Clinical Directors, and schedulers to identify and correct problems relating to same-day scheduling backfills, cancellations, scheduling conflicts, and EMR errors/fixes
We'd love to hear from you if
- You have at least an associate's degree or equivalent work experience.
- You bring 1+ years of relevant experience in an office setting, ideally in a healthcare organization.
- You bring 3+ years of customer service experience (preferred)
- You bring 1+ years of scheduling experience
Your Compensation & Benefits
- Receive competitive compensation, $20.46/hr to $25.58/hr, depending on experience
- 401k matching
- 8 paid holidays
- Sick time
- Professional Development
- Referral bonuses
- EOE.
- This posting is not meant to be an exhaustive list of the role and its duties.
- Please review the job description in the following link:
About Cortica
Cortica is looking for a Front Office Administrator to join its growing team in Westchester, IL!
As Front Office Administrator, you will be the face of Cortica as patients and families arrive at the clinic location. In our rapidly growing company, this role is responsible for the completion of daily operational tasks that support the entire clinic, using excellent communication, organization, and leadership skills. As the on-site focal point for assistance in addressing concerns, compassion, attention to detail, and a desire to make a difference will ensure successful outcomes.
We are a rapidly growing healthcare company pioneering the most effective treatment methods for children with neurodevelopmental differences. Our mission is to design and deliver life-changing care - one child, one family, one community at a time. Ultimately, we envision a world that cultivates the full potential of every child. At Cortica, every team member is instrumental in helping us achieve our mission!
Our culture and values guide how we work and treat one another. Cortica celebrates diversity and fosters an inclusive environment, seeking ideas and opinions from everyone on the team. All Cortica employment decisions are made based on an individual's qualifications and ability to successfully perform the job responsibilities.
Equal opportunity and legal notices
Cortica is committed to protecting your personal information in compliance with applicable federal and state laws. Please review our Privacy Notice to understand how your data is collected, used, and protected.
This employer participates in E-Verify. Click here to view the E-Verify Poster and your Right to Work.
Este empleador participa en E-Verify. Haga clic aquí para ver el cartel de E-Verify y su derecho a trabajar.
#LI-MS1 #LI-Onsite
#ClinicOpsCareers
We safeguard equal rights and respect for all individuals, regardless of race, color, religion, sex, national origin, age, disability, creed, genetic information, sexual orientation, gender identity or expression, ancestry, veteran status or other applicable, legally protected characteristics.
From Cortica's careers page, first listed on Rolev.ai on November 7, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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More at Cortica
All Cortica jobsCommon questions
What is the salary for the Front Office Administrator role at Cortica?
The Front Office Administrator posting at Cortica states compensation of $20 per hour. Final pay may depend on location, experience, and interview evaluation on Cortica's official career site.
Where is the Front Office Administrator job at Cortica located?
This Front Office Administrator position at Cortica is located in Westchester, IL. Always check Cortica's application page for specific state eligibility or relocation policies.
How do I apply for the Front Office Administrator position at Cortica?
This listing links directly to Cortica's Greenhouse application page. You can apply directly on Cortica's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.