Front Office Manager
- Pay
- $65,000 – $80,000 per year
- Location
- King of Prussia, PA · On-site
- Job type
- Full-time
- Level
- Senior
- Experience
- 5+ years
- Listed
- 17 days ago
Skills & highlights for this role
- Hotel computer systems
- LMS
- ATI
- Rainmaker
- Microsoft Office
- Hotel key system
- Regulatory compliance (Pennsylvania Gaming Control Board)
- Responsible Gaming Program knowledge
Also useful
- Casino floor cleanliness oversight
- Budget development
- Revenue management
About the role
Responsible for overseeing hotel occupancy and promoting the efficient operation of front desk, bell desk, housekeeping, and call center ensuring appropriate service to hotel guests. Job Duties Manage hotel and related departments to ensure maximum occupancy, efficiency and revenue. Hire, supervise, train, evaluate work performance, and administer discipline for team members.
Maintain knowledge of industry practices, hotel markets and statistical data. Possess knowledge of room rates, types and availability. Maintain and ensure proper par levels of supplies and equipment. Coordinate special events and promotions with other departments. Resolve customer complaints or disputes.
Ensure compliance with established company policies and procedures and regulatory controls and the Pennsylvania Gaming Control Board. Responsible for property public area cleanliness and sanitation. Authorized to extend complimentary services in accordance with the approved comp matrix. Develop operating budgets and meet established goals. Review and approve all OTA invoices. Other duties as assigned by management.
May assist in assigning and inspecting cleanliness on the casino floor.
Qualifications & Requirements
- Thorough understanding of hotel computer system.
- Minimum 3 years supervisory experience and 5 years hotel experience Ability to operate LMS, ATI, Rainmaker and Microsoft Office applications.
- Knowledge of hotel key system Must be able to work in smoke filled environments.
- Must be able to qualify for and maintain licensure as required by Pennsylvania Gaming Control Board.
- Must have thorough knowledge of approved Responsible Gaming Program.
About the Company
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Equal opportunity and legal notices
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
From Boyd Gaming's careers page, first listed on Rolev.ai on October 23, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Front Office Manager role at Boyd Gaming?
The Front Office Manager posting at Boyd Gaming states compensation of $65,000 – $80,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Boyd Gaming's official career site.
Where is the Front Office Manager job at Boyd Gaming located?
This Front Office Manager position at Boyd Gaming is located in King of Prussia, PA (On-site). Always check Boyd Gaming's application page for specific state eligibility or relocation policies.
What qualifications are required for Front Office Manager at Boyd Gaming?
For the Front Office Manager role, Boyd Gaming highlights 5+ years of relevant experience; experience with Hotel computer systems, LMS, ATI, Rainmaker, Microsoft Office, Hotel key system. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Front Office Manager position at Boyd Gaming?
This listing links directly to Boyd Gaming's SmartRecruiters application page. You can apply directly on Boyd Gaming's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.