Front Office Support Analyst - Equities & Fixed Income, AVP

About the role

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world's leading financial groups. Across the globe, we're 150,000 colleagues, striving to make a difference for every client, organization, and community we serve.

We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world. With a vision to be the world's most trusted financial group, it's part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded. The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

Position Summary

MUFG is seeking a Front Office Sales and Trading Support Specialist to join its Front Office Solutions team in New York. This role is ideal for a motivated technology professional who enjoys working directly with front-office users in a fast-paced trading environment.

The successful candidate will provide day-to-day support for electronic trading platforms, assist with regulatory reporting processes, troubleshoot production issues, and collaborate with internal technology teams and external vendors to deliver high-quality solutions to the business.

This position provides excellent exposure to Fixed Income and Equity trading workflows, electronic trading systems, and regulatory reporting within a leading global financial institution.

Key Responsibilities

• Provide day-to-day production support for Bloomberg TOMS and related front-office trading applications.
• Deliver first-line support for Sales & Trading users and Alternative Trading Systems (ATS).
• Troubleshoot and resolve issues related to platform availability, trade processing, pricing, market data, and position feeds.

• Partner with technology teams, infrastructure groups, and third-party vendors to investigate and resolve production incidents.
• Support Equity and Fixed Income regulatory reporting processes.
• Assist with testing, implementation, and deployment of new platforms, enhancements, and system upgrades.
• Support integration efforts between vendor platforms and proprietary MUFG systems.

• Monitor system health, identify process improvements, and contribute to operational excellence initiatives.
• Create and maintain workflow documentation, support procedures, and technical documentation using Visio, Word, and internal Wiki platforms.
• Participate in incident management and escalation procedures to ensure timely issue resolution.

Required Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical discipline, or equivalent work experience.
• Strong verbal and written communication skills with the ability to interact effectively with business and technology stakeholders.
• Experience supporting users in a fast-paced, client-facing, or front-office environment.

• Understanding of Fixed Income and/or Equity products and associated trade lifecycles.
• Ability to work independently, prioritize multiple tasks, and learn new technologies quickly.
• Hands-on experience with Windows and Unix/Linux operating systems.
• Experience with scripting and automation tools such as Shell (sh), Korn Shell (ksh), Bash, or Batch scripting.
• Strong analytical, troubleshooting, and problem-solving abilities.

Pay and benefits

Experience supporting Bloomberg TOMS or similar Order Management Systems (OMS). Knowledge of Equity regulatory reporting requirements, including: CAT (Consolidated Audit Trail) TRF/ORF reporting SEC Rule 606 Knowledge of Fixed Income regulatory reporting, including TRACE. Familiarity with FIX Protocol (FIX 4.2 - 5.0) and electronic trade-routing platforms. Advanced Excel skills, including formulas, reporting, and macros.

Experience with Bloomberg products and market data services. Knowledge of Murex (MURE) or similar capital markets platforms. Experience supporting electronic trading, order management, or execution management systems within a financial services environment..

Education: *Bachelor's degree in Computer Science or a closely-related discipline, or equivalent in professional experience The typical base pay range for this role is as follows: New York / New Jersey: $130k - $159k Non-/New York/ New jersey: $N/A - $N/A depending on job-related knowledge, skills, experience and location.

This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation.

Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.

For more information on our Total Rewards package, please click the link below. Our hybrid work schedule is four days on-site and work remotely one day per week. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.