Fulfillment Technician

The Opportunity

PDI is looking for a dependable and motivated Fulfillment Technician I to support daily operations within our fulfillment center. In this entry-level role, you will help receive, store, package, and prepare merchandise for shipment while following established safety, quality, and operational procedures.

This is a great opportunity for someone who enjoys hands-on work, takes pride in accuracy, and works well as part of a team. Previous warehouse experience is not required.

This position is onsite in Austin, TX.

What you'll do

• Receive, move, and store cartons, pallets, merchandise, and supplies.
• Locate and remove merchandise from assigned storage locations.
• Package products and prepare cartons and pallets for outbound shipment.
• Load cartons onto pallets and assist with loading pallets onto outbound trailers.
• Operate assigned equipment and machinery according to established procedures.
• Enter information into company systems and review records for completeness and accuracy.
• Support routine equipment maintenance and repair activities by completing preparation tasks and assisting as directed.
• Follow all safety, quality, regulatory, and internal operating requirements.
• Organize and prioritize assigned work to meet daily commitments.
• Work collaboratively with team members and provide assistance when needed.
• Identify opportunities to improve work processes and reduce unnecessary waste.

What we're looking for

• High school diploma or equivalent.
• No previous work experience required; up to three months of related experience is welcome. Experience in shipping, inventory, and warehousing preferred.
• Ability to follow detailed instructions, policies, and established procedures.
• Clear verbal communication skills.
• Strong attention to detail and a commitment to accurate work.
• Ability to organize and prioritize routine tasks.
• Dependable, accountable, and able to complete work on time.
• Willingness to learn, take initiative, and ask for help when needed.
• Ability to work effectively as part of a team.
• Commitment to maintaining a safe, organized, and quality-focused work environment.
• Ability to regularly lift, carry, push, and pull up to 75 pounds, with or without reasonable accommodation.
• Experience with Netsuite ERP a plus.

What will help you succeed

You will be successful in this position if you are reliable, action-oriented, and comfortable working within established processes. You should be able to maintain focus during routine tasks, adjust to changing priorities, and take responsibility for the quality and accuracy of your work.

Pay and benefits

PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements.

Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all.