Full-Stack Software Engineer, Experience

Responsibilities

• Shape our product experience. Influence the rollout of products, propose and build new features, and advocate for experiences that will build confidence with our customers.
• Ship end-to-end experiences across API, SDK, and web. You'll own the full surface, from the HTTP layer to the UI, and you'll make calls across all of it.
• Own integrations with billing systems and vendor APIs, designing for resiliency against outages, schema drift, and inconsistent data.
• Create observable, auditable systems with monitoring, alerting, and verification mechanisms that give leadership and customers confidence in the numbers.
• Bring AI-assisted development practices to the team - use the best tools available and help establish patterns that let a small team move at a pace that shouldn't be possible.
• Partner with finance, product, and design to translate business requirements into scalable technical solutions, and push back when the abstraction level isn't right.

Requirements

• Engineers at Pinecone operate with high autonomy.
• You'll be an active partner in setting strategy on APIs, interfaces, observability, and our product experience - not just executing on a roadmap.
• We care more about how you think and how you work than whether your resume checks every box.
• In exchange, we’ll make sure you’re set up for success with mentorship and technical guidance.

You should have

• At least 2 years of software engineering experience
• A bias toward automation and leverage - you reach for systems and tooling before you reach for elbow grease
• Hands-on experience shipping with AI coding tools (Claude Code, Cursor, Copilot, or similar) as a genuine part of your workflow
• Proven ability to design and deliver APIs for a rapidly scaling product surface
• Proficiency building web interfaces with React or similar
• Experience with at least one major cloud provider (AWS, GCP, Azure)
• Strong intuition for what makes APIs easy for both humans and agents to use correctly

Bonus points for

• Experience at a SaaS company with usage-based or consumption pricing models
• Experience building billing-specific features, such as usage dashboards or cost reporting
• Strong familiarity with a compiled language like Rust, Go, or Java
• Experience integrating with third-party financial APIs and building defensively against inconsistent or delayed data
• Experience with queueing and streaming technologies such as Kafka, Kinesis, or Pub/Sub

Perks & Benefits

• Comprehensive health coverage including medical, dental, vision, and mental health resources
• 401(k) Plan
• Equity award
• Flexible time off
• Paid parental leave
• WFH Equipment Stipend