Full Time Intake and Engagement Coordinator
- Pay
- $50,000 per year
- Location
- Remote (US)
- Job type
- Full-time
- Level
- Mid-level
- Experience
- 2+ years
- Education
- High school diploma or equivalent
- Listed
- 30 days ago
Skills & highlights for this role
- patient intake
- CRM (HubSpot)
- HIPAA compliance
Also useful
- empathetic patient engagement
- KPI-driven sales conversion
Stated benefits & perks
- Health
- Dental
- Vision
- 401k
- Pto
About the role
We’re hiring for a Full Time Intake and Engagement Coordinator - a patient-first role supporting our prospective patients into care through our free consultation call. This is a high-impact role reporting directly to the Intake and Engagement Manager.
The ideal candidate for this role has experience in high volume, direct patient care in a behavioral health setting. You’ll excel in this role if you are excited about working at an early stage company and have strong empathy skills alongside a results-driven mindset.
Seven Starling Intake and Engagement Coordinators are the bridge between a prospective patient and the mental health support they need and deserve. This role is driven by prospective patient (lead) conversion rates, tying the introductory phone consultation to patient wellbeing.
What you'll do
Conduct 25 minute phone consultations with prospective patients which involve: empathetically listening to prospective patient’s experiences, building rapport, navigating their hesitations and ultimately supporting them into the impactful decision of signing up for the Seven Starling Care Model.
- 5 hours / day
- Manage prospective patient intake phone and text lines making 50-75 outbound phone calls to support our patients in scheduling and intake form completion
- 2 hours / day
- Assist patients with intake form completion on the consultation call
- Maintain accurate patient records and documentation in our CRM, Hubspot, ensuring data is up-to-date and compliant with privacy regulations.
- Monitor individual KPIs including conversion rates
- Participate in ongoing training and development to stay current with best practices and organizational changes.
Who you are
- High school diploma or equivalent; additional coursework in healthcare administration or related field is a plus
- 2+ years of experience in healthcare customer service or patient engagement
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in healthcare software and CRM systems
- Knowledge of HIPAA regulations and patient privacy practices
Must Haves
- Direct patient experience in behavioral health care.
- Experience in high call volume or high volume patient interaction roles
- Admissions, intake experience or consultative sales where you were measured against performance metrics/KPIs
- Strong ability to balance empathetic support and professional boundaries
Details
- Full-time, non-exempt, remote
- The salary for this position is $50,000
- Quarterly Incentive pay program up to 17% of salary
- This position is eligible for over-time
- Meaningful equity package with significant upside potential
Perks and Benefits
- Competitive paid time off
- Competitive parental leave policy
- One-time stipend to enhance your work from home experience
- Medical, dental, and vision insurance
- 401K
- Bereavement leave, including for miscarriage and pregnancy loss
Benefits
Annual stipend for your choice of wellness benefits:
- Annual professional development stipend
- Virtual team events
- Please do not call our public clinical admissions line in regard to this or any other job posting.
- We will be accepting applications on a rolling basis and will close this once a candidate has been identified.
- About Company ---
About Seven Starling
Seven Starling is revolutionizing women's behavioral health through our clinically-validated virtual care platform. As a venture-backed, rapidly scaling startup at the forefront of maternal healthcare innovation, we've developed a groundbreaking clinical model that combines specialized therapy, peer support, and medication management to effectively treat perinatal mood disorders. Our approach delivers exceptional results— 90% of patients experience clinically significant symptom improvement.
Equal opportunity and legal notices
Seven Starling is an equal opportunity employer committed to building a diverse and inclusive team. We encourage candidates from all backgrounds to apply.
From Seven Starling's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Full Time Intake and Engagement Coordinator role at Seven Starling?
The Full Time Intake and Engagement Coordinator posting at Seven Starling states compensation of $50,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Seven Starling's official career site.
Where is the Full Time Intake and Engagement Coordinator job at Seven Starling located?
Yes, this Full Time Intake and Engagement Coordinator opening at Seven Starling is listed as Remote (US). Always check Seven Starling's application page for specific state eligibility or relocation policies.
What qualifications are required for Full Time Intake and Engagement Coordinator at Seven Starling?
For the Full Time Intake and Engagement Coordinator role, Seven Starling highlights 2+ years of relevant experience; a high school diploma or equivalent; experience with patient intake, CRM (HubSpot), HIPAA compliance. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Full Time Intake and Engagement Coordinator position at Seven Starling?
This listing links directly to Seven Starling's Rippling application page. You can apply directly on Seven Starling's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Rippling application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.