General Manager (03845) - 909 1st St

About the role

We are seeking a dynamic and experienced General Manager to lead our operations at our 909 1st St location in Bradenton, United States. The ideal candidate will be a visionary leader with a proven track record of driving business success and fostering a high-performance team culture.

• Oversee all aspects of daily operations, ensuring efficiency, productivity, and adherence to company policies and procedures
• Develop and implement strategic plans to meet short-term and long-term business objectives
• Manage financial performance, including budgeting, forecasting, and cost control measures
• Lead, motivate, and develop a high-performing team through effective hiring, training, and performance management
• Analyze market trends and competitor activities to identify growth opportunities and maintain a competitive edge
• Ensure exceptional customer service standards are met consistently
• Collaborate with other departments and senior management to align local operations with overall company goals
• Implement and maintain quality control and safety standards
• Drive continuous improvement initiatives to enhance operational efficiency and effectiveness

Qualifications & Requirements

• Bachelor's degree in Business Administration, Management, or related field; MBA preferred
• Minimum of 5 years of proven experience in a general management or similar leadership role
• Strong financial acumen with experience in budgeting, forecasting, and P&L management
• Excellent leadership skills with the ability to motivate and develop high-performing teams
• Superior strategic planning and execution capabilities
• Exceptional communication and interpersonal skills
• Demonstrated problem-solving and decision-making abilities
• Proficiency in operations management and process improvement techniques
• Customer-focused mindset with a commitment to delivering exceptional service
• Adaptability and resilience in managing change and addressing challenges
• Proficiency in relevant business software and tools
• Industry-specific knowledge and experience (preferred)

PHYSICAL REQUIREMENTS, including, but not limited to the following

Standing

• Most tasks are performed from a standing position.
• Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas.
• Height of work surfaces is between 36" and 48".

• Walking
• For short distances for short durations
• Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

• Sitting
• Paperwork is normally completed in an office at a desk or table
• Lifting

• Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
• Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
• Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

• Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
• Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
• Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
• During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.
• Pushing
• To move trays which are placed on dollies.
• A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.
• Trays may also be pulled.

Climbing

• Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
• During delivery of product, navigation of five or more flights of stairs may be required. Stooping/Bending
• Forward bending at the waist is necessary at the pizza assembly station.
• Toe room is present, but workers are unable to flex their knees while standing at this station.
• Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
• Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

• Reaching is performed continuously; up, down and forward.
• Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
• Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
• Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

• Deliver product by car and then to door of customer.
• Deliver flyers and door hangers.

Requires

• Valid driver's license with safe driving record meeting company standards.
• Access to insured vehicle which can be used for delivery.