General Manager (05370) - 14451 US-231 431 N

Responsibilities

• Oversee the day-to-day operations of the establishment, ensuring smooth and efficient functioning
• Manage and supervise staff, including hiring, training, and scheduling
• Develop and implement strategies to increase revenue and improve customer satisfaction
• Monitor inventory levels and order supplies as needed
• Ensure compliance with health and safety regulations
• Handle customer inquiries, complaints, and feedback in a professional and timely manner
• Collaborate with other departments to coordinate events, such as banquets or catering services
• Maintain a clean and organized environment for guests and staff

Requirements

• Previous experience in a managerial role
• Strong leadership skills with the ability to motivate and inspire a team
• Excellent communication and interpersonal skills
• Knowledge of food production
• Proven ability to manage budgets and achieve financial targets
• Familiarity with health and safety regulations
• Ability to work flexible hours, including evenings, weekends, and holidays

Additional information

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required.

Additional Information: Additional Job DetailsStooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

• Eye-hand coordination is essential. Use of hands is continuous during the day.
• Frequently activities require use of one or both hands.
• Shaping pizza dough requires frequent and forceful use of forearms and wrists.
• Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
• Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
• Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

• Deliver product by car and then to door of customer.
• Deliver flyers and door hangers.

Requires

• Valid driver's license with safe driving record meeting company standards.
• Access to an insured vehicle which can be used for delivery.

Essential Skills

• Navigational skills to read a map, locate addresses within designated delivery area.
• Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Physical Demands

Carrying

During delivery, carry pizzas and beverages while performing walking and climbing duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

Sensing

Far vision and night vision for driving.