General Manager

About the role

We're seeking an experienced GM/Station Manager who embodies an entrepreneurial spirit at their core. Your passion for innovation, coupled with a proven track record of driving profitability, managing high-volume operations, and inspiring teams to success, is exactly what we need. If you're ready to lead with creativity, take bold initiatives, and thrive in a dynamic, customer-focused environment, join us and harness your entrepreneurial mindset to drive our team to new heights!

Key Responsibilities

• P&L Management: Oversee and manage revenue streams, control expenses, and ensure profitability.
• Collaborative Expertise: Clear, concise, and practical written and verbal communication to relay information, updates, and feedback between HQ and other branches or teams.
• Payroll Management: Efficiently manage payroll, control overtime, and balance labor costs with operational needs.
• Operations Management: Maintain control over daily operations and P&L to drive profitability.
• People Management: Communicate effectively, bridge departmental gaps, and build a unified operations/sales team.
• Work Ethic: Develop teams to achieve company goals, manage high-volume customer transactions, and demonstrate strong foresight and planning skills.
• Leadership: Inspire and guide teams, maintain alignment with company goals, and steer the team in the right direction.
• Customer Focus: Deliver excellent customer service and improve customer satisfaction.
• Technology Proficiency: Utilize relevant software and technology tools to streamline operations.
• Stakeholder Management: Build strong relationships with clients, vendors, and community partners.

Qualifications

• Stakeholder Management: Experience building strong relationships with key stakeholders (HQ) to align local operations with broader company goals is essential.
• Financial Acumen: Proficiency in financial analysis and budget management.
• Industry Knowledge: Preferred experience in rental car or service-related businesses with heavy transactions and large teams.
• Sales Experience: Understanding sales processes and the ability to coach and develop sales teams in a sales-driven environment.
• Cultural Builder: Ability to create and maintain a positive and cohesive company culture.
• Adaptability: Thrive in a fast-paced, dynamic environment and adapt to changing business needs.
• Training and Development: Skilled in training, coaching, providing feedback, and developing teams.
• Perform other duties as assigned to support business needs and objectives.

Previous Experience

• Demonstrated success in driving profitability through effective financial management and strategic planning.
• Proven track record of managing high-volume operations, ensuring efficiency and optimal customer service delivery.
• Experience leading and developing diverse teams to achieve company objectives and foster a positive work culture.
• Strong background in P&L management, with the ability to control expenses and maximize revenue streams.
• Expertise in stakeholder management, building and maintaining relationships with clients, vendors, and community partners.
• Strategic thinker who can adapt quickly to changing business needs and industry trends.

We offer

• Medical, Vision, Dental, 401k, Employee Discounts, Referral bonus
• Company-paid Life Insurance
• Company-paid AD&D Insurance
• Flexible spending account
• Parental leave
• Employee assistance program

We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All employment decisions, including hiring, promotion, discipline, and discharge, will be based on merit, competence, performance, and business needs.

Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar® - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar® - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.