General Manager

What Success Looks Like in the First 90 Days

• Fully own all partner interactions - the partner knows you as their primary point of contact
• Become the subject matter expert on your card program, including its unit economics, P&L, and how it contributes to the partner's underlying business
• Develop a clear, data-backed point of view on how to drive new account growth and existing cardholder spend what is working and what is not, and translate it into a concrete period strategy
• Stand up and own a rigorous operational cadence with your team to track results, activities, and performance
• Establish strong internal cross-functional relationships across product, engineering, marketing, risk, credit, and finance
• Contribute meaningfully to top-line metrics - new accounts and total spend

Responsibilities

• Own the P&L and business outcomes for your card program, including top-line growth metrics, unit economics and contribution profit
• Serve as the primary partner-facing relationship owner
• Develop and execute strategies (quarterly, annual) grounded in a rigorous analysis of marketing levers, financial trade-offs, and performance data
• Build financial and account forecasts from program data to support planning and decision-making
• Drive cross-functional alignment across product, engineering, marketing, risk, credit, compliance, and finance to unblock roadmap priorities and escalation solutions
• Proactively deep-dive on program data to surface problems before they are raised by partners or customers
• Maintain a rigorous operational cadence to track team results, activities, and performance
• Prioritize time and effort ruthlessly - identifying where your focus will have the highest business impact
• Act as a true business owner: use the product, understand rewards, engage with customer service, and represent the program internally and externally

Qualifications

Required

• Demonstrated experience owning a P&L end-to-end - including understanding unit economics and making channel investment trade-offs
• Strong analytical skills: ability to build financial and account forecasts, deep-dive on data independently, and translate findings into clear strategy
• Experience in client- or partner-facing roles with a track record of building trust and owning relationships at a senior level
• Comfort operating without support infrastructure - a self-starter who surfaces their own data, develops their own point of view, and drives toward outcomes independently
• Ability to work cross-functionally and quickly - building relationships across engineering, product, marketing, finance, risk, and compliance
• Strong prioritization skills - ability to triage competing demands and direct effort where it will have the most impact
• Positive, adaptive approach to fast-moving, high-ambiguity environments

Nice to Have

• Background in consulting (e.g., strategy, operations, or analytics-heavy roles), CPG/retail category management, or fintech/startup environments
• Experience with self-serve analytics tools or comfort querying data directly (e.g., Snowflake, SQL, or AI-assisted analysis)
• Familiarity with credit card program mechanics, interchange economics, or co-brand partnership structures - though this can be taught

Perks & Benefits

• Competitive compensation and equity packages
• Leading configured work computers of your choice
• Flexible paid time off
• Fully covered, high-quality healthcare, including fully covered dependent coverage
• Additional health coverage includes access to One Medical and the option to enroll in an FSA
• 20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parents
• Access to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivity

• Imprint is committed to a diverse and inclusive workplace.
• Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards.
• If you are passionate about FinTech and eager to grow, let’s move the world forward, together.