General Manager

Job Functions, Duties, Responsibilities and Position Qualifications

We're not just a workplace - we're a Great Place to Work certified employer!

• Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment.
• At Sonic Healthcare USA, we emphasize teamwork and innovation.
• Check out our job openings and advance your career with a company that values its team members!

• You are made of leadership material.
• You have proven people skills, an eye for the big picture, and the drive to succeed.
• You're also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

• Join our team of #HealthcareHeroes!
• Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.
• Quality is in our DNA -- is it in yours?

This opportunity is full-time.

In this role, you will

• Responsible for business unit financial performance and achievement of budgeted unit growth, Net Revenue, Cost of Service and EBITDA. Responsible for directing, developing, implementing, and administering effective leadership, operational strategies and tactics, and staffing plans ensuring the achievement of the organization's goals and objectives are aligned with the Division.
• Responsible for the successful management and operations of up to five (5) practices across multiple states.
• Manages a team of technical job functions within assigned practices, across multiple states.
• Manages the recruitment, retention, training, orientation, discipline and evaluation of supervisory, clerical and technical associates in collaboration with Human Resources.
• Assists senior management and physician leadership in developing short and long-range business plans to support the goals of the practices and company.
• Directs the day-to-day operations of up to five (5) practices and establishes guidelines to prioritize work production, evaluate effectiveness, and improve the quality of services provided.
• Implements AP operational Quality Assurance standards, and manages and measures AP productivity standards.
• Engages in marketing activities to develop and maintain relationships, cultivate new business, and enhance the practices' position in the marketplace.
• Attends Triad calls and At Risk Calls to monitor client satisfaction and unit growth expectations.
• Routinely evaluates and monitors practices expenses by department and implements appropriate actions based on variance to trends and budgets.
• Ensures compliance with all regulatory agencies governing healthcare delivery and the rules of accrediting bodies.
• Professionally represents the practices in its relationships with healthcare organizations, government agencies, and third party payers.
• Adherence to CAP, CLIA, HIPAA, Safety, EPA and OSHA Regulations.

All you need is

• Minimum of five (5) years' managerial experience in laboratory administration and/or healthcare administration.
• Bachelor's degree in Healthcare Administration or Business Administration. MBA or MHA preferred.

Bonus points if you've got

• Knowledge of CAP: College of American Pathologists, healthcare administration and policies and operating procedures.
• Knowledge of P&L management, fiscal management systems and techniques.
• Knowledge of human resource management practices including supervision and staff development.
• Knowledge of governmental regulations and reimbursement requirements.
• Knowledge of information and billing systems.
• Knowledge of the principles and practices of employee development sufficient to ensure organizational productivity.

We'll give you

• A feeling of satisfaction that you've helped people
• Opportunity to grow within the organization
• Free lab services for you and your eligible dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement, with a 401(k) that includes a generous company match
• A sense of belonging - we are a community!

Additional information

We also want you to know: This role will have routine access to Protected Health Information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality, as well as abide by all applicable privacy and security standards. Employees are expected only to access PHI when it is required to fulfill job duties. This policy applies to all terms and conditions of employment, including recruiting, hiring, promotions, transfers, discipline, terminations, wage and salary administration, training, and benefits.

Scheduled Weekly Hours: 40

Work Shift

Job Category: Laboratory Operations