General Manager, Fintech & Earnings

About the Role

We are looking for a General Manager to own and grow our Fintech & Earnings business. Reporting directly to the CEO, you will set the strategy and own the execution for the business, and lead the product and operations teams that build and run it. This is a single-threaded owner role with a seat at the leadership table, working closely with engineering, data, risk, marketing, finance and legal.

You’ll be responsible for growing active members and revenue while keeping credit losses, churn and cost to serve under control, and for staying ahead of a fast-changing regulatory landscape. If you’ve built or run a consumer cash advance or earned wage access product, and love being both strategic and deep in the details, we want to meet you. This role is remote and must be based in the United States.

What You’ll Be Working on

• Lead and Guide the Team
• Lead the product and operations teams behind Fintech & Earnings, and hire and develop strong leaders across both.
• Set a fast, data-driven operating cadence with clear goals, metrics reviews and decision forums.
• Stakeholder Management & Cross Functional Collaboration
• Partner closely with engineering, data, risk, marketing, finance and legal, and keep the CEO, exec team and board aligned on plans and results.
• Business Ownership
• Partner with the CEO to set a clear multi-year strategy for Fintech & Earnings that is aligned to Super.com goals.
• Own the full direction for the business: revenue, credit losses, acquisition cost and margin.
• Grow active members and revenue while keeping losses, churn and cost to serve under control.
• Identify risks early and put mitigation plans in place across credit, payments and regulation.
• Execution, Operations & Risk
• Run the engine behind the product with your partners: underwriting, repayment, payments, servicing and support.
• Dig into the data, find the biggest levers on losses, churn and acquisition cost, and test them quickly.
• Balance shipping at high velocity with a safe, trusted experience for members.
• Partner with Legal and Compliance to stay ahead of changing earned wage access and cash advance rules across states.
• Product & Member Value
• Own the roadmap for our cash advance and earnings products, and bring them together into one clear member value proposition.
• Build a deep understanding of why members choose, use and keep paying for our products, through data and direct member insight.
• Stay close to the market, including competitors, new entrants and changes in how Americans get paid, and turn what you learn into opportunities for the business.

What We’re Looking for

• 12+ years of experience, with 5+ years in senior or executive leadership
• Must have built or run a consumer cash advance, earned wage access (EWA) or small-dollar credit product
• Deep background in product, operations or both in a growing and scaled fintech business
• P&L or business-line ownership, growing revenue while managing losses and margin
• Has led multi-disciplinary teams across product and operations, partnering closely with engineering, data and risk
• Strong operating range (can be strategic as well as tactical when needed)

Nice to Have

• Experience at a consumer fintech company in cash advance, earned wage access, neobanking or credit building
• Experience with subscription or membership monetization
• Experience with earnings, rewards or marketplace products
• Working knowledge of consumer lending risk, underwriting and repayment
• Familiarity with earned wage access and cash advance regulation (state laws, CFPB)
• Experience leading remote teams across multiple disciplines
• Led in Series C+ companies (at scale)

We’ve Got You Covered

• Remote-First Flexibility: Work from anywhere in the world and choose the hours that suit you best. We trust you to get great work done on your terms.
• Time to Recharge: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites.
• Everyday Perks: Weekly UberEats credits and travel discounts on Super.com help you enjoy the little things.
• Family-Friendly Benefits: We support growing families with generous parental leave and a flexible return-to-work plan.
• Comprehensive Compensation: Competitive salary, equity options, and top-tier benefits starting on day one.
• Investing in You: Access to wellness budgets, personal development funds, and team-level learning resources.

Additional information

By integrating AI tools into our recruitment, we enhance our ability to identify top talent efficiently while promoting fairness and consistency for every applicant.

Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify your Talent Acquisition Partner.