General Manager (Omaha, NE)

About the role

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

The General Manager is responsible for the overall leadership, operational performance, financial success, and strategic growth of a large municipal and commercial solid waste collection operation. This role serves as the senior leader for the market, with full accountability for safety, service delivery, employee engagement, customer satisfaction, regulatory compliance, and profitability.

The ideal candidate is a proven waste industry leader who understands the complexities of collection operations, fleet management, labor planning, municipal contracts, and market growth. Success in this role requires the ability to function as a business leader, operator, relationship builder, and financial steward while developing high-performing teams and delivering exceptional service to customers and municipal partners.

This position oversees approximately 76 drivers, 5 Route Managers, 1 Fleet Manager, 9 Technicians, and 5 Administrative team members while maintaining full responsibility for the market's operational and financial performance.

Relocation Available

Primary Duties and Responsibilities

• Lead all aspects of the operation, including collection, fleet maintenance, safety, administration, and customer service.
• Provide leadership, coaching, and accountability for managers, supervisors, drivers, technicians, and administrative staff.
• Build and maintain a strong culture focused on safety, operational excellence, employee engagement, and customer satisfaction.
• Oversee daily residential, commercial, and municipal collection operations to ensure safe, efficient, and reliable service.
• Ensure routes are staffed, dispatched, and completed in accordance with contract requirements and service standards.
• Partner with fleet leadership to maximize equipment availability and minimize downtime.
• Maintain full responsibility for market financial performance, including budgeting, forecasting, expense management, procurement, and P&L results.
• Monitor key business metrics and implement strategies to improve productivity, service quality, and profitability.
• Develop and maintain strong relationships with municipal leaders, city officials, customers, and community stakeholders.
• Support contract retention, renewals, and growth opportunities through exceptional service and relationship management.
• Ensure compliance with all company policies and applicable federal, state, local, DOT, OSHA, and environmental regulations.
• Champion a safety-first culture and hold all employees accountable for safe work practices.

Job Qualifications

Education

• Bachelor's Degree in Business, Operations Management, Logistics, Engineering, or related field preferred.

Experience and Competencies

• Minimum 7+ years of progressive leadership experience within the waste, recycling, environmental services, transportation, logistics, or related industries.
• Minimum 5 years of direct experience managing municipal and/or residential solid waste collection operations.
• Demonstrated success managing a business unit with annual revenue exceeding $25 million.
• Experience leading large frontline workforces, including drivers, route supervisors, maintenance personnel, and administrative teams.
• Proven experience overseeing fleet operations and collaborating with maintenance teams to maximize asset performance.
• Strong understanding of municipal contracts, service level agreements, and customer relationship management.
• Demonstrated success in budgeting, forecasting, financial analysis, and P&L management.
• Experience developing high-performing teams and driving employee engagement.

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Holidays)
• Short-Term & Long-Term Disability

• FCC Environmental Services, LLC operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company.
• We aim to attract, motivate and retain the best people in our industry, whatever their background.
• We share the same passion to deliver world-class solutions to our customers.
• We have the best waste management professionals in the industry and develop this talent in an inspiring work environment.