GLD Loss Claims Analyst (Managed Services)

About the role

Job Family: Business Operations Travel Required: Up to 10% Clearance Required: Ability to Obtain Public Trust

What You Will Do

• Review lender-submitted loss claim packages for completeness and required supporting documentation.
• Validate claim calculations, financial schedules, and supporting workpapers.
• Support intake, tracking, inventory management, and workflow progression of claims.
• Identify missing documentation, discrepancies, exceptions, and processing issues.
• Maintain detailed claim records and audit trails.

• Escalate policy questions, complex claims, and federal decision requirements to USDA personnel.
• Ensure compliance with USDA program guidance, SOPs, and data security requirements.
• Monitor service level commitments and processing timelines.
• Complete USDA-provided training and certification requirements.
• Participate in job shadowing, coaching, and ongoing development activities.

Develop expertise in USDA guaranteed loan servicing, loss mitigation, and claims administration processes. What You Will Need: Demonstrated experience reviewing financial or loan-related documentation. 6 years of prior relevant experience Bachelor's degree (Relevant experience may be substituted for formal education or advanced degree) Strong analytical and problem-solving skills.

• Experience working within high-volume operational environments.
• Proficiency with Microsoft Excel, Word, Outlook, and reporting tools.
• Excellent written and verbal communication skills.
• Ability to obtain and maintain required federal background investigation requirements.
• What Would Be Nice To Have: Knowledge of mortgage/loan servicing and default management lifecycles.
• Experience supporting government-backed loan programs.

• Experience with loss claims, foreclosure, liquidation, lender servicing, or loan accounting.
• Familiarity with workflow management systems and case-tracking environments.
• Experience supporting federal clients or managed services operations. #LI-DNI

What We Offer

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace. If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at or via email at.

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