Global Community Specialist

About the role

Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.

Job Summary

The Global Community Specialist is responsible for growing Razer's community at an exponential rate through various content and engagement strategies. You are required to have your hands on the pulse of gaming, esports and social media trends to ensure Razer stays in the forefront of its social media game.

Given the global nature of the position, this role may be required to work evenings, weekends and odd hours to ensure successful execution of its community efforts.

Essential Duties & Responsibilities

• Manage day-to-day communications on the social media channels of Razer and Team Razer (Facebook, Instagram, Twitter and TikTok) to grow the engagement and size of these channels exponentially. This includes routine housekeeping, moderation, conflict resolution and enforcing of community house rules.
• Manage and moderate Razer's Discord and Reddit communities through active engagement, timely responses, discussion management, and enforcement of community guidelines.
• Create engaging, timely and relevant content across multiple social media channels to grow audience and increase engagement
• Coordinate with internal marketing/product teams globally to develop and execute a social media and community strategy, which includes content/campaign planning and creation
• Maintain relationships with online influencers/content creators through active outreach
• Manage an up-to-date calendar of social content with regular stakeholder communications to ensure timely delivery
• Conduct ongoing analysis and reporting of owned social media (and external channels) to provide industry/landscape insights as well as recommend suggestions for further improvement
• Perform ad-hoc department administrative duties as required
• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Bachelor's degree in Communications, Marketing, Digital Media, or PR or equivalent work experience.
• 1+ experience in community management or social media marketing.
• Great organizational skills with strong attention to detail
• Ability to analyze and revise operating practices to improve efficiency.
• Understanding of social media best practices, relevant industry trends, online marketing, and engagement techniques.
• Experience in the use of social media management and analytical tools/software and editorial content calendaring.
• Ability to work in a fast-paced environment, focusing on generating business results.
• Ability to work with global teams across multiple time zones and cultures.
• Gamer and gaming knowledge is required.

Salary Ranges

$50,700.00 - $84,500.00 (per annum)