Global Operations Lead (Tax Technology)

About the role

The Global Operations Lead (Tax Technology) delivers critical operational value to Starlink by ensuring global tax and e-invoicing compliance, implementing process and system enhancements that streamline handoffs and scale efficiency, and advancing strategic initiatives that strengthen business performance while optimizing resources.

Responsibilities

• Gather data and coordinate with external service providers for preparation of documents compliant with local tax requirements and e-invoicing requirements.
• Guide planning and resource management for specific verticals within Starlink, including development of business models.
• Identify initiatives for improvement of Starlink's business outlook, including developing, tracking, and executing business initiatives with Starlink's leadership.
• Work with stakeholders to analyze the impact of proposed business decisions.
• Identify and lead implementation of process and system enhancements to improve handoffs and execution across various teams, evolve the customer experience, or scale the business while balancing resources.
• Collaborate and partner with cross functional teams in order to build a strong networking across these departments and with external resources to ensure compliance.
• Provide support as needed on ad hoc projects.

Basic Qualifications

• Bachelor's degree in STEM, business, economics, finance OR; high school diploma/equivalency certificate and 3+ years of professional experience.
• 1+ year experience based abroad or working with corporate operations outside of the United States.
• 1+ year of experience with analytical skills (e.g. Microsoft Office applications, Excel modeling, etc.).

Preferred Skills and Experience

• Demonstrated success working in an environment with competing priorities and aggressive schedules.
• Experience leading complex operational and strategic initiatives.
• Ability to define and manage a project independently.
• Experience with SQL and creating/managing dashboards using data visualization tools (e.g. Tableau, Power BI, Looker).
• Experience using various programming languages (e.g Python, Javascript, R, SQL, HTML, XML, CSS, Ruby).

Additional Requirements

• Must be willing to work extended hours and weekends as needed.

Itar Requirements

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.