Global Process Owner (GPO) MVH Payroll - Mars Veterinary Health

About the role

As part of the Mars Petcare family of businesses, Mars Veterinary Health is a global network of veterinary practices made possible by 75,000 Associates who care for millions of pets across nearly 3,000 clinics in more than 20 countries each year.

We are committed to leveraging our reach to make a long-term positive impact on people, pets, and the planet and know our Purpose - A BETTER WORLD FOR PETS - starts with the people who care for them. We strive to offer unparalleled veterinary care for pets by first and foremost enabling and empowering our Associates to do what they love, whether in primary, specialty, and emergency care or management and leadership.

$160,160.00 - $250,250.00

Compensation is determined based on education, experience, and other relevant credentials. Our salary ranges are determined by role, level, location, and market competitiveness.

This role requires associates to work out of a MVH North America hub location - New York, NY

Why This Role Matters

The Global Process Owner (GPO) for Payroll is a senior leadership role responsible for establishing and driving the global strategy for the end-to-end Payroll process across Mars Veterinary Health (MVH). This role will define a globally standardized, efficient, and compliant payroll process to enable operational excellence and support MVH's continued growth.

The GPO owns the enterprise-wide design for the payroll process, establishes the critical metrics, and drives the transformational agenda globally to ensure payroll delivery is accurate, scalable, and leverages leading practices in technology and service delivery.

You Will

• Global Process Strategy & Design:
• Assume global ownership for formulating strategy, designing the end-to-end process, and overseeing the transformation agenda across all Payroll activities, including time administration, gross-to-net calculation, payments, tax & statutory compliance, and reporting.
• Analyze internal and external leading practices and benchmarks to develop and execute a multi-year transformation roadmap for the global payroll process.
• Governance & Standardization:
• Drive process standardization through a unified enterprise design across all regions, making decisions on where customizations are permissible and overseeing implementation through a network of regional leaders and partners.
• Define, document, and maintain the global process and control standards for Payroll, ensuring alignment with Internal Controls Excellence (ICE) frameworks and robust risk mitigation.
• Transformation & Continuous Improvement:
• Identify, build the business case for, and lead the implementation of strategic transformation projects, including new technology adoption (e.g., HCM, timekeeping systems), process re-engineering, and automation.
• Make strategic decisions on the payroll delivery model, including location and sourcing strategies (e.g., shared services, BPO vs. captive), in collaboration with finance and P&O leadership.
• Stakeholder & Vendor Management:
• Act as the primary strategic interface between regional payroll operations, Corporate Controllership, P&O, Digital Technologies, and executive leadership to ensure alignment and informed decision-making.
• Govern the relationship with global and major regional payroll vendors, defining service expectations and driving performance and innovation.
• Live and exemplify the 5 Principles
• Other duties as assigned

Your Experience Should Include

• Required: Bachelor's degree in Finance, Accounting, Business Administration, or a related discipline. Preferred: MBA or a relevant professional certification (e.g., CPP, PMP, Lean Six Sigma).
• 12+ years of extensive domain experience in Payroll, with a significant portion in a strategic or leadership capacity in a complex, multinational organization.
• Prior experience as a Global Process Owner or in a similar process-centric transformation role is strongly preferred.
• Proven success leading enterprise-wide change initiatives, such as payroll system implementations, shared services migrations, or major process re-engineering efforts.
• Deep expertise in modern payroll delivery models, including experience with major outsourced providers and shared services environments.
• Strong knowledge of payroll technologies (e.g., HCM systems like Workday, SAP), automation (RPA), and analytics tools.
• Exceptional ability to influence senior C-suite and executive leaders and build collaborative relationships across functions and regions

Salary range

$160,160.00 - $250,250.00

You Will

• Global Process Strategy & Design:
• Governance & Standardization:
• Transformation & Continuous Improvement:
• Stakeholder & Vendor Management:
• Live and exemplify the 5 Principles
• Other duties as assigned

Salary range

$160,160.00 - $250,250.00

Does this sound like you? Want to join an organization that values Quality, Efficiency, Responsibility, Mutuality, and Freedom? Apply today to be considered and join us to advance our mission to create A BETTER WORLD FOR PETS.

What We Offer You

• Competitive Pay & Time Off - Competitive salary, flexible time off, paid holidays, and paid parental leave.
• Comprehensive Health Coverage - Medical, dental, vision, HSA/FSA/HRA, virtual healthcare, Second Opinion Coverage, and Health Advocate support.
• Wellness & Preventive Care - Smart Rewards wellness incentives, mental health resources, diabetes and weight management support, and digital exercise therapy.
• Family & Caregiving Support - Fertility and family-building benefits, back-up care, and family support resources.
• Financial Benefits - 401(k) savings plan with company match, commuter benefits, and student debt relief (for eligible full-time DVMs).
• Protection & Security - Company-paid life and short- and long-term disability insurance, plus legal and identity protection plans.
• Additional Coverage Options - Voluntary accident, critical illness, and hospital indemnity benefits.
• Professional Development - Continuing education allowance and MED hours for eligible positions.
• Discounts & Perks - Discounts on Mars, Royal Canin, fitness, cellular services, and more.

Special Working Considerations

• Ability to work at a computer for long periods of time.
• Must have mental processes for reasoning, remembering, mathematics and language ability (reading, writing, and speaking the English language) to perform the duties proficiently.
• Ability to carry out instructions furnished in written, oral, or diagram form and to solve problems involving several variables.
• The noise level in the work environment is normally moderate.
• Environment where pets are present

WE ARE A DRUG-FREE, SMOKE-FREE, EQUAL OPPORTUNITY EMPLOYER.