Global Programs Lead, Business Program Management

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• Global Programs Lead, Business Program Management
• New York, NY
• Program Management
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Meta is seeking a Global Programs Lead to serve as a strategic advisor and operational leader supporting executive leadership. A successful Program Manager will serve as a strategic advisor and operational leader who has demonstrated experience in project management, content development, cross-functional collaboration, and strategic planning.

This role functions as the key coordination hub for high-priority initiatives while supporting executive leadership.

The ideal candidate will be a candidate with experience managing complex programs, developing strategic roadmaps, and maintaining structured workflows with experience communicating program strategy and status to diverse stakeholders through written briefings, presentations, and structured discussions, business acumen, and the ability to adapt to shifting priorities and manage competing workstreams based on business impact while maintaining confidentiality and discretion.

Global Programs Lead, Business Program Management Responsibilities

• Serve as a strategic thought partner to leadership, helping define business strategy and shape long-term vision
• Provide decision support by gathering data, synthesizing insights, and bringing an independent point of view to inform executive decisions
• Anticipate challenges, identify opportunities, and connect dots across various business functions
• Lead communications strategy by building and managing content for internal and external engagements including meetings, panels, partner planning, and speaking events
• Prepare detailed briefings and research for partner meetings, key leadership discussions, and media engagements
• Draft and review short- and long-form communications such as workplace posts, emails, talking points, Q&As, and posts for internal and external audiences
• Distill complex information into clear, compelling narratives for various stakeholders
• Drive high-priority strategic initiatives from conception to implementation
• Develop and maintain project roadmaps, timelines, and success metrics
• Partner with leads to track progress on key initiatives and provide regular updates to stakeholders
• Review all leadership materials, manage preparation processes, and attend strategic meetings
• Plan and execute leadership offsites, including developing agendas and presentation materials
• Serve as a bridge between teams, ensuring alignment across different functions
• Build and maintain strong relationships with key cross-functional partners including Product, Operations, Finance, and HR
• Coordinate across departments to identify operational efficiencies and drive organizational improvements
• Navigate complex organizational dynamics to facilitate decision-making and remove obstacles
• Ensure operational efficiency for executive leadership and coordinate across teams
• Develop tools and systems to support content delivery and workflow optimization
• Drive change management for organizational transformations or strategic pivots
• Streamline processes to enhance team productivity and effectiveness

Minimum Qualifications

• 8+ years of experience in program management, business operations, or strategy execution in a large-scale, cross-functional environment
• Experience leading global programs with multiple concurrent workstreams, complex stakeholder ecosystems, and significant organizational impact
• Experience designing and implementing program governance structures including risk frameworks, escalation protocols, and executive reporting mechanisms
• Experience communicating program strategy and status to executive audiences through written briefings, decision documents, and structured presentations
• Experience using data and KPIs to measure program health, identify risks, and drive evidence-based decisions across ambiguous problem spaces

Preferred Qualifications

• Demonstrated ability to build program management capability within a team, including developing frameworks, playbooks, or training that improve team-wide effectiveness
• Experience leading organizational change management efforts including process redesign, tooling transitions, or operating model transformations at global scale
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience operating within technology, product, or platform organizations where programs span engineering, policy, and go-to-market functions
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Experience as a Chief of Staff or Business Lead
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Familiarity with AI-driven productivity tools and experience integrating automation or AI workflows into program operations

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