GTM Lead - USA

Your Impact

• We’re looking for a pioneering North America GTM Lead who will work directly with the Head of Global GTM to grow our sales presence in North America.
• In this role, you will be managing some of our most important prospects and customers.
• You will be hands-on in translating complex customer needs into scalable solutions, shaping how new customers experience Inworld from their very first interaction.

You’ll be the architect of trust and technical credibility, working cross-functionally with product, engineering, and growth to help deals progress end-to-end, ensuring seamless adoption and long-term customer impact. Your work will lay the foundation for our GTM strategy, uncover new market opportunities, and directly influence how Inworld scales its solutions across industries.

What You’ll Do

• Manage a robust book of business and run the end-to-end sales process, ensuring customer technical requirements are met and deals progress.
• Translate customer needs into actionable technical requirements for Product and Engineering.
• Build credibility with external stakeholders through technical fluency and solution-oriented thinking.
• Own pipeline generation opportunities through outbound engagement, trend analysis, mining our rapidly growing PLG funnel, and working with our GTM Engineer and BDR team.
• Partner cross-functionally with Product, TPM, and Growth teams to ensure a seamless customer experience.
• Manage POCs and use GTM tooling to accelerate deal cycles and increase win rates.
• Contribute to shaping GTM strategy by identifying new verticals, use cases, and expansion opportunities.

What You’ll Bring

• 5+ years of experience in customer facing roles (AE, SE, GTM Lead) with demonstrated technical aptitude.
• Strong technical background (AI, cloud, infrastructure, or software-related environments preferred).
• Demonstrated ability to manage external customer or partner relationships toward defined outcomes.
• Track record of independent execution, problem solving, and meticulous follow-through.
• Effective communicator with ability to bridge technical and business conversations.
• High level of empathy and integrity in client interactions.
• Thrive in ambiguity and see constant change as opportunity, not obstacle.
• Prior exposure to a product-led growth strategy and usage-based business model.
• Bachelors degree or higher, in a technical domain.

Bonus Qualifications

• Experience at a high-growth startup, or as a founder/operator.
• Experience with modern GTM systems (Clay, n8n, zapier etc.).
• Familiarity with the AI ecosystem and emerging use cases.
• Basic understanding of sales principles (MEDDPICC, BANT etc.).

Additional information

Candidates must be based in the SF Bay Area or willing to relocate (you will be working on-site in our South Bay office a few days a week).

Pay and benefits

The base salary range for this full-time position is between $150,000 - $200,000 + commission + equity + benefits. Your recruiter can share more about the specific salary range for your targeted location during the hiring process.

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