Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3226)

All About Target

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

All About Small Formats

We enable a consistent experience for our guests by ensuring product is in stock, available, accurately priced and signed on the sales floor in our smallest format stores. Experts of service, operations, process and efficiency, this team is responsible for being proficient in all areas of the store to complete duties such as, but not limited to, cashiering, stocking, presentation and price accuracy. You’ll provide exceptional guest service, customizing each experience and anticipating guest needs.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Small Format Team Member can provide you with the skills and experience of:

• Guest service fundamentals and experience building a guest-first culture across the store
• Retail business fundamentals, including department sales trends, pricing and promotion strategies, inventory management, and process efficiency & improvement
• Supporting daily/weekly workload to support business priorities and deliver on sales goals

As a Small Format Team Member, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:
• Greet:
• 10ft: be friendly – smile, make eye contact, or wave
• 4ft: greet the guest, smile and initiate a warm, helpful interaction
• Help guests find what they need and/or resolve issues to ensure a smooth, easy shopping experience
• End every guest transaction with a sincere thank you
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
• Adjust to business and guest needs to deliver an easy and inspiring guest experience
• Help guests as you complete workload with minimal guest disruption.
• Work in all departments to ensure sales floor is full, zoned and in stock for guests.
• Assist with truck unload process and stock product to the sales floor.
• Make changes to salesfloor merchandise displays for all departments.
• Conduct weekly price change workload and ensure regular and promotional signing is set accurately for all departments.
• Complete scans and system audit functions to ensure inventory accuracy.
• Support execution of major transitions.
• Maintain interior and exterior brand, including emptying garbage cans and attending to restroom cleanliness, collecting carts, charging electronic carts, recycling and attending to spills throughout the store as needed.
• Accurately execute all fills (i.e., fill the floor, liability fills, and guest requests) and organize and store reserve product from all departments.
• Process all inbound deliveries (using the receive application) to ensure inventory accuracy.
• Complete all backroom daily and weekly audits.
• If certified, operated powered equipment to move merchandise on the sales floor and in the backroom.
• Maintain backroom organization and location accuracy and follow equipment guidelines.
• Follow processes accurately with attention to detail, monitor own progress and accurately prioritize tasks.
• Demonstrate a culture of ethical conduct, safety and compliance.
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible.
• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
• All other duties based on business needs.