Guest Services Leader
- Pay
- $16 – $23 per hour
- Location
- Fernley, NV · On-site
- Job type
- Full-time
- Level
- Lead / Staff
- Listed
- 21 days ago
Skills & highlights for this role
- retail operations
- customer service
- point-of-sale systems
Stated benefits & perks
- Medical
- Dental
- Vision
- 401k
- Tuition
About the role
Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service. Pay Rates Starting between: $15.70 - $23.33 / hour
Qualifications & Requirements
Previous experience or working knowledge of retail operations Incredible customer service skills & the ability to help maintain a customer focused culture Must be proficient with a calculator, computer, and other equipment Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives Must be able to work a flexible schedule of nights, days, weekends, and holidays Background check is required
Additional Information
Fuel Discount Nation-wide Medical Plan/Dental/Vision 401(k) Flexible Spending Accounts Adoption Assistance Tuition Reimbursement Flexible Schedule Weekly Pay
About the Company
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 43 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins.
Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today.
Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving. Military encouraged to apply.
Equal opportunity and legal notices
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
From Pilot Company's careers page, first listed on Rolev.ai on October 19, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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All Pilot Company jobsCommon questions
What is the salary for the Guest Services Leader role at Pilot Company?
The Guest Services Leader posting at Pilot Company states compensation of $16 – $23 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Pilot Company's official career site.
Where is the Guest Services Leader job at Pilot Company located?
This Guest Services Leader position at Pilot Company is located in Fernley, NV (On-site). Always check Pilot Company's application page for specific state eligibility or relocation policies.
What qualifications are required for Guest Services Leader at Pilot Company?
For the Guest Services Leader role, Pilot Company highlights experience with retail operations, customer service, point-of-sale systems. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Guest Services Leader position at Pilot Company?
This listing links directly to Pilot Company's SmartRecruiters application page. You can apply directly on Pilot Company's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.