Guest Services Supervisor
- Location
- Tucson, AZ · On-site
- Job type
- Full-time
- Level
- Senior
- Experience
- 1+ year
- Education
- High school diploma or equivalent
- Listed
- 21 days ago
Skills & highlights for this role
- guest services operations
- ADA compliance
- radio communication equipment
About the role
Essential Duties and Responsibilities include the following. Other duties may be assigned.
- Directs workers engaged in taking tickets at the entrance of the facility, seating guests, monitoring door entrances and exits and keeping unauthorized persons out of restricted areas.
- Conduct on-the-job training for new employees.
- Oversee the handling of all needs for guests with disabilities including ticketing, entrance/exiting, seating, and overall, ADA compliance.
- Conducts frequent inspections of the front of house area of the facility, ensuring that all areas are clean, safe, and secure.
- Review reports or logs on all incidents and related activities for submittal to the Security Manager.
- Frequently evaluates the performance of all guest services personnel assigned under Lead’s jurisdiction.
- Perform other tasks as assigned.
Supervisory Responsibilities
Responsibility includes training employees, planning, assigning, and directing work.
Education and Experience
- High School Diploma or GED equivalent
- 1 year of guest services experience in a similar venue
- Good leadership and communication skills necessary
- Knowledge of radio communication equipment
- Appearance must be clean and neat in appearance.
Skills and Abilities
- Ability to walk freely up and down steps.
- Ability to speak and understand English.
- Ability to stand for long periods of time.
- Ability to work nights, weekends, and holidays.
Physical Demands
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear.
- This position may require work inside or outside of the building, as needed by events.
Working Conditions
- Requires ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours.
- Physical requirements include feeling and reaching with hands and arms, walking, stooping, lifting up to 50 lbs. and standing for extended periods of time.
- Position often exposed to adverse conditions such as fumes, wet floors, dust, and noise.
Note
VEVRAA Federal Contractor
Equal opportunity and legal notices
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.
From ASM Global's careers page, first listed on Rolev.ai on October 20, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Guest Services Supervisor job at ASM Global located?
This Guest Services Supervisor position at ASM Global is located in Tucson, AZ (On-site). Always check ASM Global's application page for specific state eligibility or relocation policies.
What qualifications are required for Guest Services Supervisor at ASM Global?
For the Guest Services Supervisor role, ASM Global highlights 1+ year of relevant experience; a high school diploma or equivalent; experience with guest services operations, ADA compliance, radio communication equipment. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Guest Services Supervisor position at ASM Global?
This listing links directly to ASM Global's Workday application page. You can apply directly on ASM Global's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Workday application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.