Guest Services Supervisor
- Pay
- $23 per hour
- Location
- Park City, UT · On-site
- Job type
- Seasonal
- Level
- Lead / Staff
- Listed
- 23 days ago
Skills & highlights for this role
- guest service operations
- staff training
- POS systems
- reservation systems
Also useful
- Microsoft Excel
- Google Suite
Stated benefits & perks
- 401k match
About the role
Join Stag Lodge as our Guest Services Supervisor and be at the heart of unforgettable guest experiences! Lead our front-desk team, handle inquiries with flair, and coordinate local and resort activities—all while supporting the Guest Services Manager in keeping operations seamless. If you love creating memorable stays and thrive in a fast-paced, guest-focused environment, this is your moment to shine!
Duties Include
- Provide attentive, friendly service to ensure every guest has a memorable stay from arrival to departure.
- Lead, train, and motivate front-line staff while evaluating performance and supporting their development.
- Oversee daily front desk and guest service operations, resolving guest inquiries, complaints, and concerns promptly.
- Act as the go-to resource for guests, assisting with activity bookings, restaurant reservations, transportation, and coordinating with other departments for seamless experiences.
- Support the Guest Services Manager with staff scheduling, performance reviews, inventory, and managing on-site billing and transactions.
What's Hot: Free onsite parking with ski in/out access!
- Location: Stag Lodge - Deer Valley, UT
- Start Date: 11/1/26
- Employment Type: Full Time, Seasonal
- Pay Rate: $23/hour
- Schedule: Flexible schedule including weekends, nights, and holidays, mostly evening shifts (2:30 pm–11 pm)
- Posting Closes: 12/1/2026 or when filled
Job Requirements
- We’re looking for a guest-focused professional who thrives in a fast-paced environment.
- Our ideal candidate is highly organized, skilled at multitasking, and excels at problem-solving while leading and collaborating with a team.
- They greet guests warmly, are personable, adaptable, and innovative, with strong time management skills.
- Must be at least 21 years old, possess a valid driver’s license with at least five years of driving experience, and be comfortable driving in snowy conditions.
- Experience with Microsoft and Google Suite (especially Excel) and familiarity with POS or reservation systems is a plus.
Benefits & Perks
The East West benefits package is designed to support your well-being and career growth.
- Free onsite parking at Stag Lodge, just steps from the slope.
- Winter Incentive Program - IKON Pass or equivalent end of season bonus (based on start date)
- 401(K) plan with discretionary employer match
- Access to career development trainings.
- Access to discounts through Perk Spot, $500 referral program, and Employee Assistance Program, all tailored to help you thrive both personally and professionally.
We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applicants from all backgrounds and experiences and make employment decisions based on qualifications, merit, and business needs.
About East West Hospitality
At East West Hospitality, our vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We hope you’ll consider joining us!
From East West Hospitality's careers page, first listed on Rolev.ai on October 17, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Guest Services Supervisor role at East West Hospitality, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
See how you fit
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Common questions
What is the salary for the Guest Services Supervisor role at East West Hospitality?
The Guest Services Supervisor posting at East West Hospitality states compensation of $23 per hour. It is listed as a seasonal position. Final pay may depend on location, experience, and interview evaluation on East West Hospitality's official career site.
Where is the Guest Services Supervisor job at East West Hospitality located?
This Guest Services Supervisor position at East West Hospitality is located in Park City, UT (On-site). Always check East West Hospitality's application page for specific state eligibility or relocation policies.
What qualifications are required for Guest Services Supervisor at East West Hospitality?
For the Guest Services Supervisor role, East West Hospitality highlights experience with guest service operations, staff training, POS systems, reservation systems. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Guest Services Supervisor position at East West Hospitality?
This listing links directly to East West Hospitality's Rippling application page. You can apply directly on East West Hospitality's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Rippling application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.