Hardware Shipping Specialist

Responsibilities

• Pick and pack orders under guidance, ensuring correct SKUs and quantities.
• Follow packing standards to minimize damage during transit.
• Enter fulfillment data accurately into internal systems.
• Assist in staging shipments and preparing boxes for carrier pickup.
• Support inventory put-aways, bin organization, and cycle counts.
• Report order or inventory discrepancies promptly to senior team members.
• Follow all warehouse safety and handling procedures.
• Participate in training on shipping systems and tools.
• Deliver high-quality, accurate work and outcomes by consistently adhering to documented processes, including Standard Operating Procedures (SOPs), Service Level Agreements (SLAs), and checklists.
• Review and verify outcomes before submission to maintain consistency and high-quality standards.
• Identify and address process gaps or errors to drive continuous improvement and operational excellence.

Skills & Knowledge

• Strong attention to detail and willingness to learn fulfillment processes.
• Basic understanding of shipping workflows and warehouse organization.
• Familiarity with shipping tools (UPS WorldShip, ShipStation) a plus.
• Ability to follow step-by-step processes and maintain accuracy.
• Eagerness to learn NetSuite and related systems.

Previous Experience

• 1 year of experience in warehouse operations or related roles.
• Experience in fintech or SaaS environments preferred.

Education / Professional Training

• A high school diploma or GED is required.
• Associate degree in Business, Supply Chain, or related fields preferred.
• An equivalent combination of education and experience may be considered.

Languages & Level of Proficiency

• Fluent in English (written and verbal).
• Bilingual in Spanish preferred

Compensation

• Our base pay range is $20.00 - 25.00 per hour
• Offers will be reflective of the candidate’s location and experience.

Benefits

• At SpotOn, we put people above everything else.
• We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech.
• We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:

• Medical, Dental and Vision Insurance
• 401k with company match
• Paid vacation, 10 company holidays, sick time, and volunteer time off
• Employee Resource Groups to build community and inclusion at work
• Monthly cell phone and internet stipend
• Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

• We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process.
• All legitimate communication from our recruiting team will come from an official company email address (@spoton.com).
• If something seems suspicious, please contact us at.

• For U.S. based roles, work authorization in the U.S. is required. Visa sponsorship is not available for this role.
• SpotOn is an E-Verify company.