Head of Forward Deployed Engineering

How we work

• We move Blitzy Fast: Time is both our company’s and our clients’ most precious asset. We move quickly and decisively to innovate internally and deliver exceptional software externally.
• Championship Mindset: We operate like a professional sports team. We win as a team by holding ourselves and each other to high standards, collaborating in-person, and remaining focused on the mission.
• Passion for Invention: We’re pushing the frontier of what’s possible, requiring constant innovation and iteration.
• We Work for the Customer: We focus on delivering outsized value to the customers we work with and expanding those relationships into deep, meaningful partnerships.

About the Role

You'll manage a team of Forward Deployed Software Engineers while remaining close enough to the technical work to earn credibility with customer engineering teams. You're as comfortable reviewing a pull request or debugging an integration as you are presenting a transformation roadmap to a VP of Engineering. You bring structure and accountability to delivery without sacrificing the speed and adaptability that make Blitzy different.

Responsibilities

Team Leadership & Delivery

• Lead, mentor, and develop a team of Forward Deployed Software Engineers embedded across customer environments
• Set standards for customer engagement, and delivery rigor across all active accounts and engineering quality
• Serve as the senior technical escalation point for complex integration or delivery challenges
• Balance multiple concurrent engagements, ensuring each is appropriately scoped and resourced

Customer Partnership

• Own senior relationships at key accounts, engaging primarily at the VP Engineering and Director level
• Participate in architecture reviews, sprint planning, and technical decision-making alongside customer teams
• Lead business reviews that translate technical delivery progress into measurable business outcomes
• Support pre-sales efforts for new enterprise accounts by bringing delivery credibility to the conversation

Hands-On Technical Contribution

• Stay technically engaged - review code, contribute to integrations, and debug complex issues when the situation demands it
• Build and maintain reusable delivery assets, integration patterns, and best practices across the team
• Develop technical demos and POC frameworks that accelerate customer adoption of Blitzy's platform

Strategic & Organizational Impact

• Partner with Product, Sales, and executive leadership to define the growth strategy for the FDE function
• Establish delivery frameworks and feedback loops that drive continuous improvement across engagements
• Contribute field intelligence that shapes product prioritization and enterprise go-to-market strategy
• Contribute to thought leadership, documentation, and reusable delivery IP

Qualifications

• Proven experience leading teams in customer-facing, embedded, or professional services engineering environments
• Proven experience standing up a delivery framework from scratch
• 10+ years of progressive software engineering experience, including at least 3 years in a technical leadership capacity
• Fluency across the modern enterprise technology stack: cloud infrastructure, APIs, microservices, CI/CD, and AI/ML integration
• Demonstrated ability to manage delivery across multiple concurrent enterprise engagements
• Strong communication skills - able to engage credibly from engineer to VP, adapting your style to the audience
• Experience with IDEs - code-assistant tools within software development workflows
• Experience at a high-growth startup or in a Forward Deployed Engineering, embedded consulting, or technical account management role
• Background in AI/ML platforms, developer tooling, or enterprise software modernization
• Track record of building and scaling small-to-mid-sized technical teams in outcome-driven environments
• History of converting delivery excellence into account expansion and long-term partnerships
• Technical thought leadership: open source contributions, conference talks, or published writing

Compensation

$240,000 - $315,000 + Bonus + Equity

We believe different perspectives make us stronger. Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Blitzy’s good faith determination of the minimum and maximum targets for new hire salaries across all locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Partner can share more about the specific salary range during the hiring process