Head of Product Design

The role

• Own the design vision and quality bar for an AI-native video security platform used by security and operations teams to monitor, investigate, and respond to real-world incidents
• Turn complex workflows (live video, AI detections, multi-site operations, access control, and incident response) into intuitive, high-confidence product experiences
• Work as a player-coach, staying hands-on in the design work while building and leading the team that will scale with us
• Hire exceptional designers, set the standards and rituals they work by, and help them grow into strong product thinkers
• Partner closely with product and engineering leadership, speak directly with customers, and shape how design influences product strategy across the company
• Suit a systems-minded design leader who enjoys solving technically complex B2B problems and building a team from the ground up in an early-stage environment

Responsibilities

• Set the product design vision and strategy for Coram AI, and own the quality and consistency of the experience across desktop and mobile
• Build the design team from the ground up: define the roles we need, run hiring, and attract and close top design talent
• Lead, mentor, and develop designers through regular feedback, design critiques, and clear career growth paths
• Establish the design processes, rituals, and standards that let the team move quickly without sacrificing craft
• Stay hands-on with key product areas, including natural language video search, custom AI alert setup, interactive camera walls, and incident deep-dive investigations
• Guide the design of critical operations like multi-site security oversight, role-based access control, visitor management, and emergency response coordination
• Own and evolve Coram AI's UI component library and design system in Figma to ensure speed, accessibility, and visual consistency at scale
• Champion user research and make sure the team talks directly with security operators, IT directors, and facility leaders to understand workflows and validate solutions
• Partner with product and engineering leadership on roadmap planning, prioritisation, and how design shapes product direction

Additional information

We're on a mission to transform a $50B+ legacy industry by bringing the power of cutting-edge multimodal LLMs and computer vision to real-world security and operations. From firearm detection to intelligent access control, our AI-native platform turns every camera and sensor into a smart system that enhances safety, efficiency, and awareness.

Founded by Ashesh Jain (ex-Lyft Level 5, PhD Cornell) and Peter Ondruska (ex-Lyft, PhD Oxford), Coram AI is backed by Ansa Capital, Battery Ventures, Mosaic, 8VC and Up Partners, have raised over $65M, and were named to the CB Insights AI 100 as one of the most promising AI companies in the world. If you're excited to work on mission-critical AI that makes an impact in the real world, we’d love to meet you.