Head of Social & Community
- Pay
- $233,600 – $292,000 per year
- Location
- San Francisco, CA (Remote)
- Job type
- Full-time
- Level
- Director
- Listed
- 23 days ago
Skills & highlights for this role
- social media strategy
- creative direction
- campaign management
Also useful
- creator partnerships
- merchandising
In this role, you'll
- Set the strategy for social and community at Mercury, connecting social, creators and influencers, and merch into a cohesive ecosystem that grows our audience, deepens engagement, and builds long-term brand affinity.
- Shape and amplify Mercury's voice across channels, setting a high bar for the ideas, writing, creative, and experiences we put into the world.
- Develop breakthrough campaigns and programs that give people a reason to talk about, participate in, and advocate for Mercury - from an unexpected social idea to a creator partnership or piece of merch.
- Connect our community work to the broader marketing organization, partnering closely with Brand, Creative, Growth, Product Marketing, Support, and others to turn company priorities into bigger ideas and bring insights from our community back into Mercury.
- Own the goals, budgets, measurement, and operating rhythms for the function, balancing creative ambition with analytical rigor to understand what's working and where to invest next.
- Lead, coach, and develop a multidisciplinary team of three, creating clarity across distinct areas of work and growing the organization as our ambitions expand.
What you'll bring
- Experience leading a team and meaningful budget across social, merch, creator or influencer partnerships, or related brand and community disciplines.
- Exceptional creative and editorial taste. You can write a great post, spot when a concept isn't working, give incisive feedback on creative, and maintain a high bar without becoming a bottleneck.
- A systems mindset. You know how to connect channels and individual moments to a larger story, building programs that compound into brand equity rather than a collection of one-offs.
- Strong cross-functional instincts and the ability to be connective tissue across teams, bringing together different priorities while keeping the customer and community at the center.
- A bias toward ideas that break through. You're curious about culture and the internet, challenge the standard playbook, and look for unexpected concepts, formats, and partnerships that make Mercury feel unlike other financial brands.
- Strong people leadership and the ability to hire, coach, and develop people across different disciplines while moving comfortably between strategic thinking and the details of the work.
#LI-SN1
Total Rewards
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.
Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
Our target new hire base salary ranges for this role are the following
US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area:
$233,600—$292,000 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area:
$210,000—$262,800 USD
About Mercury
Mercury is one of the fastest-growing companies in fintech, and we're building something unusual in the category: a premium brand that people genuinely want to engage with.
We're looking for a Head of Social & Community to shape how Mercury shows up in the world and deepen our relationship with the founders, entrepreneurs, and businesses we serve. You'll lead our work across social, community, creators and influencers, and merch - bringing these channels together to build a brand people want to participate in, not just hear from.
This is a role for someone who wants to push beyond the standard brand playbook. You'll have the opportunity to develop campaigns, partnerships, experiences, and ideas that most financial brands wouldn't attempt, while growing and fostering one of the most engaged customer communities in fintech. You'll report to our Head of Brand, lead a small but mighty team, and have the opportunity to expand as the function scales.
*Mercury is a financial technology company, not a FDIC-insured bank. Banking services provided through Choice Financial Group, Column N.A., Members FDIC.
Equal opportunity and legal notices
Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic.
We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.
From Mercury's careers page, first listed on Rolev.ai on October 17, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
What is the salary for the Head of Social & Community role at Mercury?
The Head of Social & Community posting at Mercury states compensation of $233,600 – $292,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Mercury's official career site.
Where is the Head of Social & Community job at Mercury located?
Yes, this Head of Social & Community opening at Mercury is listed as San Francisco, CA (Remote). Always check Mercury's application page for specific state eligibility or relocation policies.
What qualifications are required for Head of Social & Community at Mercury?
For the Head of Social & Community role, Mercury highlights experience with social media strategy, creative direction, campaign management. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Head of Social & Community position at Mercury?
This listing links directly to Mercury's Greenhouse application page. You can apply directly on Mercury's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Greenhouse application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.