Help Desk Specialist
- Pay
- $40,000 – $50,000 per year
- Location
- St. Louis, MO · On-site
- Job type
- Full-time
- Level
- Senior
- Experience
- 2+ years
- Education
- Bachelor's degree
- Listed
- 19 days ago
Skills & highlights for this role
- Technical support for end users
- Hardware and software maintenance
- Active Directory
- Microsoft Office 365
- Connectivity and file share troubleshooting
- Hardware diagnostics
- Desktop support experience
- Domain environment experience
- Customer service
Also useful
- Workstation provisioning
- Workstation and wire management
- IT asset cataloguing
About the role
Interco has an opening for a skilled Help Desk Specialist in the IT department. The ideal candidate is a highly organized individual that has excellent customer service skills as well as strong technical skills. This Help Desk Specialist is responsible for providing technical support to end-users, maintaining hardware and software systems, and ensuring seamless connectivity across the organization.
Responsibilities Include
- Resolve help desk tickets
- Provision workstations
- Troubleshoot connectivity and file share issues
- Diagnose hardware issues
- Work with Active Directory and Microsoft O365
- Workstation and wire management
- Catalogue IT assets
Qualifications & Requirements
- Bachelor's degree in computer science or computer information systems or a related major
- At least two years of experience as a desktop support technician or similar role
- Experience in a domain environment
Compensation
- $40,000-$50,000 Annually
- 100% Company-paid Medical, Dental, Vision
- Accelerated paid Vacation time
- Paid vacation Christmas Eve through - New Year's Day for all employees
- 401(k) with generous company match after one year
- 100% Company-paid Short-Term Disability, Long-Term Disability
- Company paid $25K life insurance policy
- Salary plus annual performance review and bonus
As a matter of company policy, Interco do not sponsor employment visas or hire from out of the USA, nor does Interco sponsor candidates who do not currently reside within the USA without an existing H-1B visa.
This job description is designed to provide a general overview of the requirements of the job and does not entail a comprehensive listing of all activities, duties or responsibilities that will be required. Interco reserves the right to modify this job description at any time, including assigning or reassigning job duties or eliminating this position at any time.
Candidate information will be kept confidential according to EEO guidelines.
Work remotely: No
Company Information
Interco has been recycling computers, batteries, metals, and electronics with a focused track record of innovation and integrity since 1996. The company specializes in the placement of smelter-ready materials catering to commercial, industrial, dealer, and government organizations nationwide.
The Interco recycling facilities are separated into three departments: nonferrous metals, computers and electronics, and battery processing. The nonferrous facility is located on the 40-acre main campus in Madison (IL) while the computers and electronics are processed in Edwardsville where the Administrative and some logistics offices are located. The commercial department is located on The Hill in St. Louis.
About the Company
Interco is a global metals trading and recycling company headquartered in St. Louis with facilities in Missouri and Illinois. The company buys, sells, and processes nonferrous metals and electronics scrap worldwide utilizing established partnerships with end consumers in the United States, Europe, Latin America, and Asia.
From Interco's careers page, first listed on Rolev.ai on October 21, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
Rolev.ai is a job search and application tool for US job seekers. For this Help Desk Specialist role at Interco, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.
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Common questions
What is the salary for the Help Desk Specialist role at Interco?
The Help Desk Specialist posting at Interco states compensation of $40,000 – $50,000 per year. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on Interco's official career site.
Where is the Help Desk Specialist job at Interco located?
This Help Desk Specialist position at Interco is located in St. Louis, MO (On-site). Always check Interco's application page for specific state eligibility or relocation policies.
What qualifications are required for Help Desk Specialist at Interco?
For the Help Desk Specialist role, Interco highlights 2+ years of relevant experience; a bachelor's degree; experience with Technical support for end users, Hardware and software maintenance, Active Directory, Microsoft Office 365, Connectivity and file share troubleshooting, Hardware diagnostics. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Help Desk Specialist position at Interco?
This listing links directly to Interco's SmartRecruiters application page. You can apply directly on Interco's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.