Help Desk Specialist
- Location
- Central: Manheim, PA · On-site
- Job type
- Full-time
- Level
- Entry level
- Listed
- 31 days ago
Skills & highlights for this role
- IT help desk support
- ticket triage
- customer service
Also useful
- AV production support
Reports to: Director of IT
Hours Commitment: Full-time hours (40 hours/week, Sunday-Thursday schedule) with regular weekend responsibilities and after-hours support as needed.
Objective: The Help Desk Specialist serves as the first point of contact for all IT and Production Services (AVL) support requests. This role is responsible for delivering a high-quality, customer-first support experience by triaging tickets, communicating clearly, and ensuring issues are routed, documented and resolved efficiently.
This individual sets the tone for a culture of exceptional customer service, bringing a balance of responsiveness, care, and follow-through, and they play a key role in supporting ministry through technology and production.
From LCBC Church's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Help Desk Specialist job at LCBC Church located?
This Help Desk Specialist position at LCBC Church is located in Central: Manheim, PA (On-site). Always check LCBC Church's application page for specific state eligibility or relocation policies.
What qualifications are required for Help Desk Specialist at LCBC Church?
For the Help Desk Specialist role, LCBC Church highlights experience with IT help desk support, ticket triage, customer service. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Help Desk Specialist position at LCBC Church?
This listing links directly to LCBC Church's Lever application page. You can apply directly on LCBC Church's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the Lever application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.