vTech Solution
Direct SmartRecruiters career site

Help Desk Support

Location
Denver, CO
Job type
Contract
Level
Entry level
Experience
1+ year
Education
Associate degree
Listed
30 days ago

Skills & highlights for this role

  • technical troubleshooting
  • end-user support
  • ticketing systems

About the role

  • Job Title: Help Desk Support I
  • Location: 601 East 18th Avenue Suite 150 Denver, CO
  • Duration: 9+ Months

About the role

  • Please see updated statement of work in the attachment section:
  • Provides support to end users on a variety of issues.
  • Identifies, researches, and resolves technical problems.
  • Responds to telephone calls, email and personnel requests for technical support.
  • Documents, tracks and monitors the problem to ensure a timely resolution.
  • May require an associate's degree in a related area and at least 1 year or equivalent experience in the field or in a related area.
  • Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
  • Relies on instructions and pre-established guidelines to perform the functions of the job.
  • Primary job functions do not typically require exercising independent judgment.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Read the original posting

From vTech Solution's careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

Rolev.ai is a job search and application tool for US job seekers. For this Help Desk Support role at vTech Solution, it shows how your resume fits, tailors your resume to the posting, and prepares the application for you to review.

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Common questions

Where is the Help Desk Support job at vTech Solution located?

This Help Desk Support position at vTech Solution is located in Denver, CO. Always check vTech Solution's application page for specific state eligibility or relocation policies.

What qualifications are required for Help Desk Support at vTech Solution?

For the Help Desk Support role, vTech Solution highlights 1+ year of relevant experience; a associate degree; experience with technical troubleshooting, end-user support, ticketing systems. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Help Desk Support position at vTech Solution?

This listing links directly to vTech Solution's SmartRecruiters application page. You can apply directly on vTech Solution's site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.