Helpdesk Support
- Location
- Saint Petersburg, FL
- Job type
- Contract
- Level
- Mid-level
- Experience
- 3+ years
- Listed
- 30 days ago
Skills & highlights for this role
- Windows troubleshooting
- Active Directory
- hardware diagnostics
- Microsoft Office support
Also useful
- BlackBerry support
- Cisco handset support
About the role
- Job Title: Helpdesk Support
- Location: St. Petersburg, FL
- Duration: CTH
About the role
- Imaging / re-imaging laptops & desktops
- Troubleshooting technical laptop and desktop issues (Windows & applications)
- Decommissioning end-of-lease desktops & laptops
- Diagnosing laptop & desktop hardware issues
- Mapping network drives / printers
- Coordinating laptop & desktop repairs with hardware suppliers
- Assisting with application testing
- Vendor escorts (occasional)
- Some relocation of desk phones / workstations
- Some remote support (via remote access software)
Background
- 3-5 years technical support experience
- Corporate desktop / laptop support experience, ideally in a large organisation (1000+ staff)
Hard Skills
- Strong Windows 7 troubleshooting & diagnostics
- Strong application troubleshooting (MS suite – Outlook, PowerPoint, Excel, Word, Visio, Lync)
- Hardware troubleshooting & diagnostics (laptops, desktops)
- Basic networking (drive / printer mappings, network connection diagnostics)
- Active Directory / PC security
- Internet Explorer & Chrome troubleshooting
- BlackBerry / mobile phone / CISCO handset support experience is a bonus
Soft Skills
- Good communicator (written and verbal)
- Takes responsibility & accountability
- Teachable
- Solutions-focused
- Team player – able to contribute new ideas
- Flexible in terms of workload and daily tasks
Additional Information
All your information will be kept confidential according to EEO guidelines.
From krg technology Inc.'s careers page, first listed on Rolev.ai on October 10, 2026. Rolev.ai is not the employer.
How Rolev.ai helps with this application
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Common questions
Where is the Helpdesk Support job at krg technology Inc. located?
This Helpdesk Support position at krg technology Inc. is located in Saint Petersburg, FL. Always check krg technology Inc.'s application page for specific state eligibility or relocation policies.
What qualifications are required for Helpdesk Support at krg technology Inc.?
For the Helpdesk Support role, krg technology Inc. highlights 3+ years of relevant experience; experience with Windows troubleshooting, Active Directory, hardware diagnostics, Microsoft Office support. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.
How do I apply for the Helpdesk Support position at krg technology Inc.?
This listing links directly to krg technology Inc.'s SmartRecruiters application page. You can apply directly on krg technology Inc.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.