OLSA Resources, Inc.
Direct SmartRecruiters career site

Helpdesk Support Representative

Pay
$12 per hour
Location
Las Vegas, NV · On-site
Job type
Full-time
Level
Mid-level
Education
High school diploma or equivalent
Listed
Today

Skills & highlights for this role

  • Windows
  • Microsoft Outlook
  • Typing
  • Customer service
  • Written communication
  • Oral communication
  • Technical troubleshooting
  • Root cause analysis

Also useful

  • HDFS (Helpdesk Field Service) system
  • Case tracking

About the role

  • Takes incoming calls from external customers regarding technical issues
  • Must ask probing questions to determine the root cause of the issue and locate and follow approved trouble shooting procedures to resolve the problem
  • Required to utilize the HDFS (Helpdesk Field Service) system for tracking and monitoring of case status and resolution

Qualifications & Requirements

  • High School Diploma or GED
  • Strong computer skills (Windows, Microsoft Outlook)
  • Good typing skills
  • Excellent customer service skills
  • Good written and oral communication skills
  • Legal authorization to work in the US

Additional Information

  • 9 Month Contract +/-
  • Pay: $12.45/HR
  • Shift: 8AM-5PM

This is a 7 day operation and requires flexibility to work any shift, including weekends and holidays.

About the Company

We are a globally recognized distribution company currently seeking a Helpdesk Support Representative to join our team in Las Vegas, NV.

Read the original posting

From OLSA Resources, Inc.'s careers page, first listed on Rolev.ai on November 12, 2026. Rolev.ai is not the employer.

How Rolev.ai helps with this application

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Common questions

What is the salary for the Helpdesk Support Representative role at OLSA Resources, Inc.?

The Helpdesk Support Representative posting at OLSA Resources, Inc. states compensation of $12 per hour. It is listed as a full-time position. Final pay may depend on location, experience, and interview evaluation on OLSA Resources, Inc.'s official career site.

Where is the Helpdesk Support Representative job at OLSA Resources, Inc. located?

This Helpdesk Support Representative position at OLSA Resources, Inc. is located in Las Vegas, NV (On-site). Always check OLSA Resources, Inc.'s application page for specific state eligibility or relocation policies.

What qualifications are required for Helpdesk Support Representative at OLSA Resources, Inc.?

For the Helpdesk Support Representative role, OLSA Resources, Inc. highlights a high school diploma or equivalent; experience with Windows, Microsoft Outlook, Typing, Customer service, Written communication, Oral communication. Rolev.ai can score your existing resume against these requirements and show any skill gaps before you apply.

How do I apply for the Helpdesk Support Representative position at OLSA Resources, Inc.?

This listing links directly to OLSA Resources, Inc.'s SmartRecruiters application page. You can apply directly on OLSA Resources, Inc.'s site, or use Rolev.ai to check your resume fit, generate a zero-hallucination tailored resume and cover letter for this posting, and autofill the SmartRecruiters application form in 1 click with the Rolev.ai Chrome extension. You always review the form and press Submit yourself.