Highland Park/Brownstown IT Manager

About the role

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What we offer

• At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies.
• We invest in our employees, providing them with the support and resources they need to succeed.
• As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects.
• Because we believe that your career path should be as unique as you are.

Group Summary

The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets.

Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world.

Specific Job Duties

Leadership & People Management

• Directly supervise Level 1 and Level 2 IT Technicians.
• Directly supervise the Network Engineer, who reports to this position.
• Assign daily work, manage schedules, and ensure appropriate coverage for plant operations.
• Mentor, coach, and develop technicians to improve technical capability and operational maturity.
• Provide performance feedback aligned with Norplas expectations and IT standards.
• Ensure technicians follow documented procedures, escalation paths, and security practices.
• Ensure security KPIs and helpdesk KPIs are achieved.
• Implement Mafact best practices.
• Escalate issues as needed to the Enterprise Operations and Technology Manager.

IT Operations & Plant Support

• Own daily IT operational stability for production-critical systems.
• Act as the primary on-site escalation point during plant-impacting IT incidents.
• Prioritize IT work based on production impact, safety, and business risk.
• Maintain an open issues list and drive continuous improvement initiatives.
• Escalate systemic risks, recurring issues, or major incidents to IT leadership as appropriate.
• Supervise hardware and system upgrades, ensuring change management processes are followed in a production environment.
• Ensure production-critical server and database platforms remain available, coordinating maintenance windows and remediation with the infrastructure team.
• Collaborate with Systems Administrators and Network Engineers to ensure facility infrastructure operates reliably and issues are identified, escalated, and resolved effectively.
• Facilitate standardized help desk activities.
• Perform other duties as assigned.

Infrastructure & Systems Support

• Support and oversee enterprise virtualized environments (Hyper-V/VMware) hosting production-critical workloads.
• Support Windows Server, Active Directory, SQL Server, and associated infrastructure.
• Document and manage enterprise systems including servers, PCs, virtual machines, and critical data systems.
• Ensure patching, backups, and system hygiene are executed consistently.
• Support plant-floor IT systems, including MES workstations and related infrastructure, following approved procedures.
• Ensure networking standards meet Magna requirements.

Security & Compliance

• Ensure the site adheres to IT General Controls (ITGC), Sarbanes-Oxley (SOX), and TISAX requirements.
• Support internal and external audits, remediate findings, and maintain required evidence and documentation.
• Enforce IT security policies, access controls, and change management practices across site systems.

Training & Continuous Development

• Continuously improve personal and team knowledge through classroom training, self-training, and computer-based learning.
• Ensure technicians remain current on IT systems, tools, and operational procedures used at the Highland Park and Brownstown facilities.

Awareness, Unity, Empowerment

• At Magna, we believe that a diverse workforce is critical to our success.
• Magna takes the privacy of your personal information seriously.
• We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.

AI-Assisted Screening Disclosure

As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters.

• Final decisions are always made by the hiring manager and the hiring team.
• Importantly, no applicant data is shared externally through these AI tools.
• All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.

• Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.
• If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.
• Worker Type: Regular / Permanent
• Group: Magna Exteriors