Home Visitor - Asthma Program

About the role

SHIFT: Day (United States of America)

Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.

A Brief Overview

The Home Visitor works within the Community Asthma Prevention Program (CAPP). CAPP seeks to educate families and to improve self-management skills in managing asthma and environmental mitigation in order to improve asthma control for patients. The Home Visitor's primary responsibility is to educate, and to provide health care and community resource connections in order to improve asthma management.

Home visitors support families for one year after in-home or virtual educational encounters that occur both in-person and virtually. For video/virtual home visits the Home Visitor will educate patients and families in downloading, connecting and navigating virtual visits for appointments and resources in order to successfully navigate and connect families to community resources.

The Home Visitor will contact the family at regular intervals and documents how the intervention is maintained in the home. The Home Visitor is also available to the family as needed between visits and can help to schedule visits in the clinic or via telehealth for CHOP patients.

The home visitor is responsible for a minimum caseload and documentation of initial and follow-up visits in the electronic health record (EHR) and other electronic data capture systems

What you will do

• Conduct initial assessment of home to evaluate for asthma triggers, conduct asthma education classes in the home, demonstrate and supervise environmental interventions in the home. Assist patients and families in identifying education, information, agency referrals and advocacy to assist in managing medical and social needs. Maintain caseload of 50 families. Call to set up appointments with eligible community members for the home visitor program. Follow all protocols
• Connect families to community agencies, social service organizations, insurance providers and other resources according to identified needs through in-person or virtual assistance.
• Conduct regular follow-up in-person or virtual visits to reinforce education and assess maintenance of intervention.
• Document all visits, activities with family, supplies used, etc and enter data into database and electronic health record. Responsible for appropriate use of incentives and intervention supplies, maintaining organization of storage closet and documentation of use of supplies and incentives
• Assist in training new Home Visitor staff.
• Attend all CAPP staff meetings.

Education Qualifications

• High School Diploma / GED - Required
• Bachelor's Degree in social work, public health, education - Preferred

Experience Qualifications

• At least three (3) years working in community-based programs, community health - Required
• educating community residents, Philadelphia resident - Preferred

Skills and Abilities

• Ability to engage with diverse patients and families in a culturally appropriate manner
• Excellent organizational skills
• Language of Caring
• Ability to travel by car or independence on public transit, taxi, or ride-sharing program
• Knowledge of local community agencies and organizations.
• Strong interpersonal skills, communications skills, problem-solving skills, teaching and coaching skills, and community networking skills.
• Ability to work effectively with a wide range of constituencies in a diverse community.
• Personal experience with medical complexity preferred but not required
• Outstanding customer service and communication skills
• Ability to work independently and in collaboration with other teams
• Ability to navigate Smartphones and mobile devices; IOS and Android
• Excellent computer skills; email, Word, EPIC
• Understands and values the importance of equitable access to healthcare
• Ability to coach and navigate others in utilizing technology related to telehealth

Additional information

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine.

Salary Range

$23.20 - $28.95 Hourly

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.

At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.