Homeless Services Program Manager (PPM II)

About the role

The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community.

Are you a skilled program manager who is passionate about supporting solutions for people in our region experiencing homelessness and working through real world systems challenges to help shelter and housing projects succeed? Are you committed to centering equity and social justice in your work? Can you move quickly between big picture vision and project-level details? King County's Department of Community and Human Services (DCHS) is looking for you!

The King County Department of Community and Human Services Housing and Community Development (HCD) Division plays a central role in addressing homelessness throughout the region with stakeholder partners, including developing and maintaining a continuum of services to obtain housing stability.

The Project/Program Manager II position reports to the Homeless Services Programs Manager of HCD and is responsible for assisting in negotiating and managing services and operating contracts and coordinating with other funders and providers to implement projects for people experiencing homelessness in King County. The PPM II role will focus on outreach, shelter, transitional housing, and rapid re-housing and will include a blend of projects.

Who May Apply

This position is open to all qualified candidates that meet the minimum qualifications. Interviews for this selection process will take place on or around November 30, 2026.

Application Process

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions please contact the recruiter listed on this job announcement.

The following items are required to be considered for this vacancy

• NeoGov Job Application (The responses on your job application should be thorough and complete and will be used in the screening process)
• Supplemental Questions (The responses to the supplemental questions should be thorough and complete and will be used in the screening process)

Your application may be rejected as incomplete if you do not include the relevant information in the application. Cover letters and/or resumes are not accepted in lieu of a completed application. Applications and/or Supplemental Questionnaires that state "see my resume" or "see my personnel file" are considered incomplete and will not be accepted.

This recruitment is for multiple career service positions.

This selection process may also be used to create a pool of candidates for current and future career service, term-limited-temporary, and special duty opportunities. The pool will be active for 6 months.

Work Schedule/conditions

Typical hours are Monday - Friday 8am - 5pm. This position is scheduled to work 40 hours per week, Monday - Friday, 8am - 5pm. This position meets the provisions of the Fair Labor Standards Act and is overtime eligible with supervisory pre-approval. This position is represented by Protec17.

Mission Critical Position Status

This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and the King County Guidelines for Workforce Management in an Emergency.

Teleworking Requirement

• DCHS works in a hybrid model, with days in the office as well as telecommuting.
• The ratio of remote to onsite work will be dependent on business needs and is subject to change.
• The primary onsite location is the Chinook Building at 401 Fifth Avenue Seattle, WA 98104.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

• Develop, manage and monitor service contracts with not-for-profit agencies to ensure compliance with applicable federal, state, and local compliance standards.
• Provide technical assistance to contracting agencies and prospective contracting agencies on project implementation and meeting contractual responsibilities.
• Work to apply an equity and social justice approach to all aspects of the work in partnership with team members and other division and department staff.
• Assist with coordination with other funders and service providers to ensure integration of funded projects with related regional efforts.
• Gather and analyze data related to housing and services for people experiencing or at risk of homelessness in order to help continuous system improvement and to inform Request for Proposal(s) (RFP) processes.
• Write RFP documents, including guidelines, application forms and rating tools, and implement RFP processes.
• Coordinate and collaborate with the division's evaluation team to give input on evaluation efforts related to funded projects and larger initiatives.
• Represent team in departmental, inter-jurisdictional and multi-agency planning processes and workgroups.
• Perform other duties as assigned.
• Demonstrated record of excellence in implementing and managing Federal, State or Local grants and/or related contract management experience.
• Two years of experience in contract management.
• Demonstrated skills or track record of creative problem solving and consistent communication.
• Experience in negotiating, preparing, monitoring and/or managing services and/or housing contracts.
• Demonstrated skills or track record of adhering to policies and procedures.
• Demonstrated understanding of equity and social justice concepts and the effects of place, race and systems-based inequities and ability to apply an equity and social justice approach to all areas of the work, including communication and RFP processes.
• Demonstrated understanding of foundational frameworks and best practices including Housing First, Trauma-Informed Care, and Harm Reduction.
• Demonstrated ability to work as a team member both internally and externally with other jurisdictions and service providers.
• Ability to work under deadlines, work on a number of tasks simultaneously and organize and prioritize work quickly in response to changing needs.
• Demonstrated clear and professional-level writing ability for such tasks as correspondence, grant proposals, and contracts.
• Proficiency using MS Word, Excel, and Outlook or another e-mail.

Desired

• Bachelor's degree in Public Administration, Social Services or Business and three years of experience in planning and/or implementing social services, homelessness service programs; or equivalent combination of education and experience, plus a solid understanding of homeless housing and services systems.
• Individuals with lived experience of homelessness are highly encouraged to apply.
• Knowledge of local social service continuum.
• Passion for system reform, racial justice, and helping people access resources to lead healthy and meaningful lives.
• Experience with RFP processes including development and management of review process.

Additional information

Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Application Process

If you are interested in pursuing this position and supporting King County’s vision for unified, equitable, and high-performing government, please follow the application instructions carefully. Provide us with your work history as applicable, ensuring that you provide details that highlight your ability to fulfill the requirements for this position.

If you need this announcement in an alternate language or format, or you would like to request accommodation or assistance in the application or assessment process, please contact Alan Wedge at.

King County's Vision, Mission, and ACTIVATE Values unite us.

King County serves residents with a relentless sense of urgency, delivering on commitments with transparency and accountability. We are action-oriented, creative problem solvers who collaborate across roles, engage directly with communities, and challenge the status quo to achieve meaningful impact. As a unified team, we uphold high ethical and stewardship standards, embrace change, stay curious, and continuously improve.

Across all interactions, we listen first, act quickly, and stay aligned as a team to earn and sustain public trust. Learn more about our Vision, Mission, and ACTIVATE Values here and visit our Why work at King County page here.